Great Job! David was thorough, friendly, professional and informative will definitely use Rite Way again!
00:22 24 Jun 21
23:13 23 Jun 21
22:48 23 Jun 21
Ronnie from Rite Way was professional polite and did an awesome job with our plumbing!
20:42 23 Jun 21
Peter was a pleasure to work with. Very thorough and complete. Explained everything that was needed. Since my units are more than 20 years old, I decided to replace them, now (with 0% financing for 60 months), rather than put a few thousand $$ into repairs (and will likely have to replace in the next few years anyway.) Jeremy came out to do a home evaluation and gave me several options They were professional and patient; answered all my questions. Having decided to go with the purchase for new systems, Rite Way did not charge for any of the repairs on the old units. Because there is a delay on getting the new units, they will also replace a motor and do a few additional repairs too keep the old units in "optimum" order until the new units are installed. Overall, it was a pleasant experience and I will continue a relationship with Rite Way for my semi-annual maintenance on the new units.
20:16 23 Jun 21
18:45 23 Jun 21
Been with this company for many years and always experience extraordinary service.Oscar Alvaraz found my problems and fixed everything today. Even showed me before and after pics. Thank you, Oscar.
18:29 23 Jun 21
Repaired hot water heater quickly and accurately. Very knowledgeable service person as he answered all my questions and repaired the hot water tank.
17:54 23 Jun 21
17:54 23 Jun 21
The service technicians Ladislao and Daniel were amazing. They did their job with excellence, answered all my questions, and even entertained other conversations with me as they worked. They complemented each other very well to complete the job and I was truly pleased to have met them. I wish all service calls could go this well.
14:27 23 Jun 21
05:42 23 Jun 21
We installed an ecobee unit in our house. Richard was very professional and did a great job with the installation. We had a small issue with the previous wiring and he was able to comeback and fix it for us on short notice. Overall great experience
22:49 22 Jun 21
22:35 22 Jun 21
Jorge was on time and knew what he was doing. Very responsive to my questions. Explained the maintenance plan very well.
22:34 22 Jun 21
Update. Once again Mike Davis came by to try and save the old girl, but after Mike's knowledgable and detailed assessment of the 2 units I have I decided to replace them after 16 years. With the help of project manager Eric Pennekamp I'm confident I'll be good for another 15+ years. Mike and Eric are the two best representatives of the company I've met. And the best kind of people. Thank you guys!Mike Davis took just under 2 hours to get me another cold year or more out of my 13+ year old units! Thanks Mike!
22:23 22 Jun 21
I had a water leak outside. Miguel dug up the broken line replaced it and had everything back together in a couple of hours. He was very professional and courteous. I will definitely recommend this company to my friends and use them again if I need to.
21:49 22 Jun 21
Monica Landgrave Serrano
21:38 22 Jun 21
19:49 22 Jun 21
David was very professional and thorough with our HVAC diagnostics. He took pictures and video to show us that everything was working as intended. Would highly recommend Rite Way along with David for any future services.
18:33 22 Jun 21
17:55 22 Jun 21
This company is awesome and Ron is the only tech I want to work on my system because he's honest and not pushy.
15:00 22 Jun 21
Josh was great and explained everything to me, he was very courteous and professional, I certainly will be using Rite Way again.
03:55 22 Jun 21
Quick response to my A/C problems. My A/C died on Sunday. I schedule service online on Sunday evening, and Joshua Force from Rite Way fixed my A/C on Monday. With temperatures exceeding 110 F I appreciate the prompt service. The price was also very reasonable. Responsive, professional, very good customer service. Recommended.
01:36 22 Jun 21
I made a call on Friday I had someone out on Monday with constant updates. The gentleman came out checked everything and replaced defective part. System works great
00:17 22 Jun 21
22:59 21 Jun 21
Semi maintenance with additional cleaning. The tech Richard was very professional and just a great person to know. I rate this service a 10+.
22:30 21 Jun 21
Fantastic experience they were able to come out same day and get the air conditioning started in 115° in Arizona. Would highly rewould highly recommend.
21:02 21 Jun 21
Great experience from start to finish!
20:20 21 Jun 21
20:06 21 Jun 21
19:55 21 Jun 21
Turned into a complicated issue.David Feldman was very professional and used creativity to help us.He worked in 100 temperatures.Because of him, I will recommend Rite Way to neighbors.
19:18 21 Jun 21
Mike and Jeremy took excellent care of me!!!! I would recomed them to my friends.
19:08 21 Jun 21
I just had my AC replaced by Rite Way Heating, cooling and plumbing. Brandon Goza sold me the AC unit. He was very informative about the topic. The company provided High quality and professional work. My ac was out and they were able to replace it very fast. My AC is now nice and cold! I would recommend Rite way to all my friends and family.
17:09 21 Jun 21
Ronnie Stamps is the best! He did a great job lowering our gas line for our oven.
14:47 21 Jun 21
Matthew Buchach got our A/C back on line in a timely and efficient manner Got my water heater from them several years ago and don’t hesitate to recommend them
20:59 20 Jun 21
Matt was great! Our AC went down in the midst of the heat wave and the house was suffocating us and our pets. I called on Sat and Matt was here at noon on Sun - Father’s Day! He took care of us quickly and provided information on further work that I need to schedule on our unit. We were extremely pleased with the fast response to our situation.
19:46 20 Jun 21
Ramon was very professional and has a strong work ethic. He's very knowledgeable and trustworthy!
19:38 20 Jun 21
Very professional. Installers were courteous and prompt. The project manager made sure we knew exactly what we were getting. Over great experience.
04:39 20 Jun 21
14:46 19 Jun 21
The technician was Juan Lopez, he arrived on time and did a quick check of start up with the keypad.He thought it could be a problem with the compressor and it was. After replacing startingcapacitors it was working again and within afew hours temperature was back to normal.Juan is a nice person, very business-like and efficient. He was here for about an hour.I would definitely recommend him.Joe L
03:33 19 Jun 21
23:49 18 Jun 21
Fantastic service. Ramon is a great asset to Riteway. Did amazing job!
21:51 18 Jun 21
Kimberley Ann Lund
19:32 18 Jun 21
Smooth and efficient work.
19:21 18 Jun 21
19:12 18 Jun 21
Technician Mike Davis was very professional - he kept me informed as to what he was going to do and the reason for it. He explained all aspects of the inspection and what needed to be done. There was never any high pressure sales pitch just the facts. Very knowledgeable and I was completely at ease and comfortable. Omar Rivera was equally professional and courteous in completing his job of cleaning the air ducts. i would recommend this company.
Carol Ann Smith
18:40 18 Jun 21
18:25 18 Jun 21
Chris Munoz and Cory Abernathy responded to my service request. They arrived when they said they would. They were polite and professional. They worked quickly and efficiently, they had my AC working in no time. Hats off to Chris and Cory, it's personnel like them that make me choose Rite Way every time.
16:51 18 Jun 21
Richard is a 5 star technician, very professional and friendly!
04:23 18 Jun 21
Noe was very professional, quietly efficient, and knowledgeable. He took the time to communicate everything he handled & addressed all the issues. I already signed up for their Maintenance Program, thanks to him. The office staff was also very communicative insofar as texting and phoning ahead of his arrival. I love it that when Noe was almost to my location, he texted a photo of himself, along with a little bit of personal information about he and his family. Highly recommended employee & company!!
00:36 18 Jun 21
22:11 17 Jun 21
21:16 17 Jun 21
Rite Way was the second company I called the day before after we noticed that the AC was not working and it was 85 degrees inside our home. They out me on the schedule for this morning and I was updated on Rick's arrival time. He was very professional, he wore a mask and explained what the problem was and then provided us with three options we could take. I was able to make payment arrangements for the work to be done today. He was here for about 3 hours but the AC is functioning and has the home cool again. I will definitely use their services in the future.
20:45 17 Jun 21
Joshua Force was absolutely amazing! In a pinch, I reached out to Rite Way for AC repair during a summer heat wave and we couldn’t be more pleased with the professionalism, work performed, and the world class customer service from our technician. Joshua was so kind, patient, and meticulous in his work, so much so that I requested he be the only technician they send. He made sure we were informed throughout the entire process and truly went above and beyond to make sure we had confidence in the work that was being completed. I would recommend this company (and especially this technician) to any and everyone. Having an employee as great as Joshua is a true sign this is an exceptional business.
20:29 17 Jun 21
Always friendly, on time, knowledgeable.
20:09 17 Jun 21
20:05 17 Jun 21
From Raul the project designer, To Tyler the installation tech to Omar the air duct tech...every Rite Way person we had contact with was First Class...we are very happy we chose this company to purchase our new HVAC system!
18:59 17 Jun 21
18:45 17 Jun 21
18:39 17 Jun 21
It is a pleasure to write a review for your excellent company and excellent employees Chris Munoz and Cody. From the day of first installation in 2019 to the maintenance for the past 2 years, the service has been stellar!Thank you for being a reliable company and employing good people.Dianne Lavery
17:59 17 Jun 21
17:43 17 Jun 21
Rite Way is AMAZING!! Our air conditioner suddenly stopped blowing cold air in the middle of 113° heat/late afternoon. They were able to have a technician at the house first thing in the morning. Peter was very professional and quickly assessed and repaired the issue. Would certainly recommend Rite Way to anyone in need of AC repairs!!!
17:05 17 Jun 21
Marcus Nez was on-time, very knowledgeable and professional. He fixed something I had been trying to get fixed for months. Definitely an asset to your company!!
14:08 17 Jun 21
I had my water line replaced. everyone I talked to are great people. Wyatt helped me to get financing to cover the cost. great company and employees
04:32 17 Jun 21
Johnny was friendly, knowledgeable and professional. I would highly recommend Rite Way to anyone looking for maintenance on their AC systems. Will use them again in the future.
03:28 17 Jun 21
Plumbing service. Excellent knowledge.Promt service, diagnosed issues quickly and very efficient. Excellent Service.
01:15 17 Jun 21
Amazing company - typically I hate dealing with HVAC companies and maintenance. Rite Way makes it super easy and a great experience. Love this company and the people who make it work. You are missing the boat if you don’t go with this company. Best in all of Tucson.
01:09 17 Jun 21
01:07 17 Jun 21
Juan looked at the A/C and did a thorough search including running his findings to his supervisor for clarifications; this was much appreciated
22:44 16 Jun 21
The technician Kenneth Beam was very knowledgeable and professional. He repaired our system and provided us options for additional services. We are very pleased with this company and have used them twice now and always got excellent service I highly recommend them.
20:38 16 Jun 21
20:32 16 Jun 21
During routine maintenance it was noted that our current HVAC was on its last legs and we decided to get a new unit before a failure hit us in the dead of summer. Riteway took care of that in the same week,; installed a much better unit at a reasonable price and it works very well. The service was first rate from beginning to end and we are very pleased
19:51 16 Jun 21
David was knowledgeable and explained what he found
19:42 16 Jun 21
Joe was personal and professional...well done
16:30 16 Jun 21
D'Aarin Artis was our tech yesterday. He was knowledgeable, courteous and went the extra mile.
15:19 16 Jun 21
Matthew and his technicians were prompt, courteous and polite.They went about their business quickly and efficiently and finished on time as promised! I would use them again in the future and I recommended them to my neighbor who is having the same issues with the water line from the house to the meter at the road leaking.
06:19 16 Jun 21
Rick was well mannered and worked about 2 hrs. Inside & outside to clean & maintain my unit. Unfortunately, after he left the air conditioner would not go lower than 84 degrees. I called the company back and Rick returned that evening to add refrigerant to the unit. I had to pay for refrigerant but it was worth it to have a cool house again! Thanks Rick for going above & beyond!
03:45 16 Jun 21
Tasneem K. Ashraf
03:43 16 Jun 21
Johnny was very effective in his diagnosis and repair the problem right away . Thanks to him now sitting in a cool home.
00:57 16 Jun 21
I could not be more pleased with Mathews service!!! He was awesome to work with! The entire experience with Rite Air was phenomenal! I will indeed use them again!!
00:37 16 Jun 21
21:30 15 Jun 21
We had Rite Way Heating, Cooling & Plumbing come to our home today. We had a leaky main pipe going to our irrigation system and two hose bibs that also needed replacement.Daniel Martinez was our plumbing technician along with his helper who I unfortunately forgot his name. I was quoted a fair price for the work to be done by Daniel.They were nothing but professional and did a great job. They disconnected and removed the pipe for my irrigation system which I did not want anymore and capped off the irrigation pipe coming off of the water main. They also replaced both of the old hose bibs.Daniel and the office staff kept me well informed on our appointment as well as went he would arrive.I would definitely recommend Rite Way and I will be using them for some future work!
21:23 15 Jun 21
17:47 15 Jun 21
15:32 15 Jun 21
Service tech Ramon was thorough and provided valuable knowledge on potential upgrades and easy homeowner steps to maintain high efficiency of entire system.
15:00 15 Jun 21
On time, professional and nice.
13:12 15 Jun 21
Our problem was, thankfully minor, and was taken care of in just a few minutes. Joseph was great! We will do as he suggested and get annual maintenance on our AC to prevent this from happening again.He was courteous, prompt, and very nice. You were able to get someone out here right away, which we appreciate.Thank you for everything.
12:32 15 Jun 21
Brandon Key diagnosed my problem, which differed from the story told by another technician. He took pains to thoroughly explain the problems he found, and his recommendations for a solution. Brandon spent a long day here, but ultimately fixed everything, and for much less cost than I had expected. I highly recommend Brandon Key and Riteway Heating and Cooling.
22:34 14 Jun 21
Peter was pleasant, knowledgeable, and had the A/C up and running in under an hour.
22:03 14 Jun 21
Rite Way’s customer service is excellent.
21:32 14 Jun 21
As a professional contractor myself, I’m careful who works on my home. Dustin Powers served my family with excellence today. We’ve known Dustin awhile and only call him because he is consistently on time, has precise technical expertise, he’s friendly, helpful, efficient, honest & considerate. Thank you very much, Dustin, & Rite Way!
Erlinda Santa Maria
20:46 14 Jun 21
20:31 14 Jun 21
I needed a water shutoff valve replacement and needed to have him look at my water softener. Vicente was great! He looked at everything and let me know the options, without pressuring me for a choice. He was clear and explained things thoroughly. When I made my decision, he prepared an estimate on the spot. I am very happy with my choice of using Rite Way! Thanks Vicente!
19:36 14 Jun 21
18:02 14 Jun 21
16:31 14 Jun 21
04:15 14 Jun 21
Brandon Key offered to help us out on his day off, probably thinking it would be something simple and quick. He ended up staying ALL DAY diagnosing and fixing the problem. He went above and beyond to make sure we were taken care of, spending much of the day on our roof in 106° heat. We can't thank him and Rite Way enough for their outstanding service and professionalism.