Areas We Serve | Tucson, AZ | Rite Way Heating, Cooling & Plumbing

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Serving Tucson, AZ and surrounding areas

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Rite Way is proud to serve the Tucson region with our professional heating, air conditioning, plumbing and water heater services. View the list of the main communities we serve below and call to make an appointment. Our team of technicians can help you diagnose and repair all makes and models of HVAC and plumbing systems in the entire Tucson region!

Areas We Serve

See What Our Happy Clients Have To Say

"Rite Way service technician Matt was friendly, informative, courteous, and competent. He informed us clearly about what he was going to do during during the service..."

Jon M.

"Our Service Technician Ron Miles was excellent, Ron spotted a potential fire hazard on our roof mounted AC/Furnace unit while trouble shooting a separate..."

Roderick L.

"Technician, Kurt Feightner was professional, polite and friendly at the same time. He made sure I didn’t have any questions or concerns before he started and before he left..."

Penny P

"Mike Davis has serviced our heating/cooling systems over the past 2 years and we find his service excellent. He knows his way around our systems and always..."

Gary H

"Would like to extend my gratitude to Rite Way customer service and especially technician Richard Huerta. After I discovered the furnace of my unit was not working..."

Richard H

"We have used Rite Way since the purchase of our home in 2009. We needed a new unit in 2011 and the obvious choice was Rite Way. The company is always quick..."

Tracy S

$89 HVAC Tune Up Special*Normally $249

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Google Rating

4.9

Based on 2329 reviews

Rite Way Heating, Cooling & Plumbing

4.9

Jim Blanchard

00:56 10 Apr 21

Charles and his partner were very courteous and hard workers. They were respectful of our property. We are very happy with Riteway. We’ve used them for several jobs. They always arrive on time and work hard and their price is reasonable. We wouldn’t hesitate to use them again.

christopher holmes

00:07 10 Apr 21

He was a great employee was very informative and informative

BRYAN KANZ

23:45 09 Apr 21

Excellent response time after my A/C stopped working. Friendly and explained to me the reason for the repair.

Lynnette McElroy

20:40 09 Apr 21

Oscar was very professional and attentive! He had recommended some cleaning tips so that we may be able to take proper care of our cooling system in our business! Thank you! Will definitely recommend and continue to use Rite Way!!

Frank Carmen

19:27 09 Apr 21

David Degard

18:33 09 Apr 21

My experience has been nothing less than outstanding. Brandon Goza met with me last Friday 4/2, for an estimate to replace our 16 year old original systems. He was very thorough and obviously knew his stuff. He inspected the outside and attic mounted units and explained each step of the way. He also took measurements on the windows and calculated what we would need based on other factors beside just square footage. I felt very comfortable and more informed at the end of the meeting. I had a couple other companies come out and the representatives only looked at the outside units and never even went upstairs or measured anything. They based everything solely on square footage.Having the extra thoroughness was the main driver for choosing Rite Way to perform the work. They will even have it installed by this Thursday 4/8.I would highly recommend them and will update this after the installation is complete.Update 4/9/2021 - Robert Manson on and the crew arrived around 8:00 AM 4/8, and got right to work. The entire crew was very courteous, professional and friendly. Work was quickly accomplished and wrapped up around 2:30 PM. All old equipment was removed and the crew left everything very clean. The system and thermostats were explained to me thoroughly. So far I am very impressed with the way the Trane XV20i TruComfort Variable Speed system performs and is extremely quite. Extremely Happy all the way around.Rite way was the way to go!

Mary E Wildner-Bassett

18:12 09 Apr 21

T Loftus

01:39 09 Apr 21

Semi maintenance with additional cleaning. The tech Richard was very professional and just a great person to know. I rate this service a 10+.

Scott Christensen

00:35 09 Apr 21

Steven Miranda

23:45 08 Apr 21

Jeffery Miller

22:43 08 Apr 21

Nicholas did a great job on our Lennox ac/heating system. He was personable, thorough, and professional. He hit every item on the check list and threw in some advice on our filters. Rite-way is our go to heating company. Thanks, Nicholas!

Metz Gary

22:23 08 Apr 21

CJ Williams

21:19 08 Apr 21

Brandon G., a RiteWay AC technician, came to my home yesterday to perform my bi-annual service contract maintenace on my rooftop package unit. Having purchased my unit and service contract from RiteWay I have witnessed several of their technicians service my AC unit over the past ten years. I always accompany them onto the roof while they perform the service. For the work the technicians do for the maintenance contract they were all fairly decent. I am a retired electrical supervisor and have witnessed many technicians perform their task. This technician, Brandon G., exhibited a level of professionalism in performong his task that verified I made a good choice choosing RiteWay. His attention to detail, confidence, AC technical knowledge, and pride in his trade is unquestionable. In this day and age it was a remarkable experience to witness.Thank you Riteway for investing in and providing a technician of this caliber....CJ Williams...Tucson, AZ.

Lee Hoffman

20:01 08 Apr 21

Technician was thorough in explaining observed deficiencies and possible options to rectify the problem areas.

Jose Peralta

18:11 08 Apr 21

Juan was very professional and knowledgeable, took the time to explain to me every detail.

Bethany Pogue

17:36 08 Apr 21

Scott arrived quickly and knew exactly how to fix the issue. He was very friendly and professional, as are all the employees I’ve interacted with at Rite Way. Love this company!

J Miller

17:10 08 Apr 21

Excellent across the board- ease of making appointment, text reminders before, call twenty minutes before arrival, and then the technician! David Tona was polite, professional, efficient, and neat. When he was done he explained (with pictures) everything he'd done, made a suggestions (in writing) for us to consider, and patiently answered my questions in easy to understand terms. I especially appreciate being able to have the same technician from year to year.

Matt Harding

15:40 08 Apr 21

I had a new system installed in 2019. This year I joined their monthly program at about $20/mos to include twice-annual servicing of the system. While the first couple of times we received htis (included first year with new system), this time it was really much more involved and I am glad to have the service. Our tech was Harrison Turner and he was great, and there for quite a while, he cleaned the units (split system) thoroughly and topped off the AC refrigerant, all included. Harrison himself was polite, responsive, on-time and communicated everything very clearly.

Hermann Fasel

07:17 08 Apr 21

Annette Thomas

05:23 08 Apr 21

I requested info on replacing a water softener. Miguel was professional , explained 3 different watert treatment systems and provided quotes for each. I appreciated that it wasn't a hard sale approach., and I can compare different options.

Dave Morton

04:36 08 Apr 21

Armin Sternberg

04:16 08 Apr 21

Maintenance of hot water heater. Pointed out that water pressure was high

Theo Odom

01:36 08 Apr 21

crazedmomof5

01:35 08 Apr 21

Chris Munoz was on time and very kind. He closed down our evaporative cooler for the winter and made sure our heater worked. Thank you Rite Way for great customer service. Calling to make the appt was a pleasant experience and the appt made was very convientant.4-7-2021 Harrison Turner came to hook up our swamp cooler today, very professional and nice. Cooler feels great!Everything went smoothly, again, from the nice lady who set up the appointment to later letting me know when he'd be coming by....Harrison calling to give me 30 minutes notice he was on his way to the cooler set up.Another positive experience, thank you Rite Way!

Barbara Crandall

21:12 07 Apr 21

Bryan Fisler

19:27 07 Apr 21

I had Pete B. Come out and the service I received from him was incredible! For the future I will make sure I request him to come for service. Tha is again!

Edward Bass

02:28 07 Apr 21

Update April 2021: Wanted to add a shout out to your technician Nicholas Zimmerman. The HVAC unit that you installed for us a few years ago stopped cooling and we placed a service call. Nick was actually dispatched to us for our biannual HVAC maintenance the next day, and was unaware of the service call. He got things straightened out with your office and then was tenacious about finding the reason for the cooling not working. He did a fantastic job and we hope that he'll be the tech we get for our next biannual maintenance. Great job Nick!2nd update April 2021: Today Luis Gonzalez and his apprentice installed a new tankless hot water heater for us. They were extremely professional and saved us a big chunk of money after analyzing our natural gas lines on the roof and determining that we already had a large enough line feeding the old 40-gallon water heater - no new gas line needed! They were extremely helpful explaining the system to us when they were done. They cleaned up after all their work such that you couldn't tell they'd just pulled out an old water heater and installed a new one. Well done guys. Another great job.

Tina Johnson

01:32 07 Apr 21

We were very happy with the installation of the surge protector by Nicholas Z. He arrived on time, and was very friendly and knowledgeable. Thanks for keeping our ac units running smoothly!

Laura Ybarra

19:04 06 Apr 21

Great customer service. Fast and yet willing to explain what cause the problem. Did feel rush when asking questions. Very polite.

Penny Newton

01:55 06 Apr 21

Johnny Guerrero was punctual, efficient, pleasant. I liked the fact that I had a photo of him before he arrived. Also the fact I signed electronically and could print the invoice right away. Good company.

John Patronski

01:21 06 Apr 21

Pricey but excellent service and products.

robin youngblood

00:38 06 Apr 21

High prices and charged to give estimate. They were quick.

Jentry Mitchell

00:23 06 Apr 21

Project Manager Ben Gohn recently provided me with a comprehensive estimate for the full replacement of my 2004 Gas/Electric 5 ton AC and Furnace. He spent ample time at my home to fully comprehend the Scope of Work specific to my installation. He was patient and provided useful options and solutions to the challenges presented. He provided me with a quotation exceeding my expectations in terms of options to the problem within 36 Hours. Rite Way also presented very flexible scheduling options to work around my limitations during COVID. A+ interaction with professionalism.

Bev Price

21:34 05 Apr 21

Mr. Steven Wannebo was very professional and extremely good at providing our Spring AC maintenance. He actually did more than most of the other maintenance people who have assisted us in the past, and as a result, he earned the top 5 rating. Thank you Steven!

Lynne K McGee

21:07 05 Apr 21

Tech (Marcus) was on time, professional and personable. Marcus took the time to explain what was done and why.

Maurice Hill, Sr

20:58 05 Apr 21

Service tech Matthew was Excellent and on time!

Barbara Morgan

20:54 05 Apr 21

The service was wonderful and through. I have been a customer for over 20 years and always recommend you to all my friends! Thank you for a job well done! Gratefully, Barbara Morgan

Anna Bentley

18:56 05 Apr 21

Always prompt, polite and competent. Try them and see for yourself!

Chris Wallace

03:07 05 Apr 21

Excellent experience. These guys are highly professional, friendly, trustworthy. We've been using their service for 12 years and just upgraded our heating/cooling system. Very satisfied.

Joseph Walker Jr

23:19 04 Apr 21

1 year ago, I replaced my 14-year old no-name heat-pump with a Lennox package system from RiteWay. I have been exceptionally happy with the unit, the installation service, the operational cost savings, the routine maintenance, and RiteWay's personnel. Today, we had our 1-year service check up performed by Marcus K.; a very polite, personable, and knowledgeable technician. Not only did Marcus service (clean, inspect, and test) my system, he also reminded me of additional features available with my Maintenance Agreement that I hadn't taken advantage of (e.g., free plumbing inspection including water heater flush).I highly endorse the RiteWay Team and will remain a customer for life. Marcus is a pleasure to have in my home, and I will request him by name in the future.Edited Sep-19: It was a pleasure to have Marcus K. return to my home today for another 6-month service call. This time, he was training a new technician, Ricky G. I couldn't think of a better person to train a new RiteWay customer service tech! Together they serviced our Lennox unit, cleaned the condenser coils, checked all pressures, voltages, currents, and temps. When I mentioned one room didn't seem to cool as well as the others, they investigated and found (and removed) some loose insulation in the duct-work at the register; which was restricting the flow of cold air. Marcus, Ricky, and the whole Tucson RiteWay team get 5-stars and AAAA++++ rating from me!Edited April-21: Yet another 5-star service from Marcus at RiteWay! He is certainly our preferred technician - knowledgeable, thorough, friendly, and does a GREAT job. AAA+++

Donna Robison

21:02 04 Apr 21

Nicholas Zimmerman was very thorough and polite. A quality employee!

James Zimmerman

19:49 04 Apr 21

This is the best AC company I have used in Tucson. The technician Peter Barber did a great job getting my AC up and running again. He took the time to explain what he was doing and is a really nice guy.

Carmelita Wilkinson

22:16 03 Apr 21

We have used Rite Way for service and for installation of a mini split unit and have been very happy with everything. They are super professional.

Dale Pace

22:00 03 Apr 21

Professional tech. Very knowledgeable on what he was doing. Took lots of pictures explained what was needed gave several options and price quotes. No high pressure or selling unneeded services. Ronnie has serviced my HVAC system on numerous occasions and I want him back on the next visit. A valuable employee a definite keeper and asset to your company.

Cheri Jensen

00:25 03 Apr 21

AC had stopped working and thermostat was giving an error code. Gilbert R. was very professional and courteous. He trouble shot everything and found problem to be only a loose wire. We were very pleased and thankful for Gilbert

Barry Rosen

19:30 02 Apr 21

Good Job

Aubrie Jones

18:18 02 Apr 21

lou robinson

17:11 02 Apr 21

I'm not good at using computer, so this is late.both techs were wonderful. Accommodation and knowledgeable thanks.

Bishop B

00:11 02 Apr 21

Tom Clairmont

21:37 01 Apr 21

George did a good job and explained his actions thoroughly.

Peter Brewer

20:54 01 Apr 21

Donna Malmros

17:58 01 Apr 21

Marcus K. Is a very knowledgeable person who is interested in making sure that my systems were working properly without trying to get you to have extra work done. Highly recommend him as a technician.

Zelman Vatmakher

17:44 01 Apr 21

Tech Harrison Turner was in time and very professional explain everything did a great job explain me about electronic air filter was very helpful i recommend this service from Rite Way to everyone

Samatha renwick

23:45 31 Mar 21

Peter was very nice and answered all my ?'s I had for him and he helped me understand how our system works so thank you very much we will.be using you guys again !!!😎 YOU ALSO GET A BIG OL' FASHION 😯🤠2️⃣👍👍‼️‼️

ronald rome

20:21 31 Mar 21

Nori SC

17:52 31 Mar 21

Jim B

15:48 31 Mar 21

14 months ago my wife and I purchased the top of the line Dave Lennox Signature Series air conditioner along with a brand new heater from Rite Way in Tucson. We have used the system through one full winter and a long, hot summer and it has performed flawlessly. We are now into our second winter and decided it was time to purchase a maintenance plan and have our first technician visit and inspect the heater.Steven Wannebo was the Rite Way team member the company sent and he gave us an A+ maintenance inspection and adjustment. You may remember from my initial Google review last year that Rite Way's A-Team, under the guidance of Matt, removed my old furnace and evaporative cooler plus installed the new system all in one long day. Their efficiency and expertise was outstanding from the moment they arrived until they left. Rite Way later sent another technician a few days later, David Keesler, to fine-tune the finished system and demonstrate all of its capabilities.Steven Wannebo provided the same amazing, friendly service that we have come to understand that is Rite Way's company standard. We are fortunate to have connected with a company that values customer service first and foremost and obviously has made a dynamic push to make sure that this is the rule on every level of the company's operations.I have worked in customer service-oriented positions for 30 years. I have experienced similar demanding situations and have made it my goal to offer high-quality customer service on every job. As a result of my experience I have high standards and am happy to say that Rite Way meets or exceeds them at every turn.UPDATE - Mar.30.2021Wow, the experts just keep coming....Rick Bogart, a specialist in the Dave Lennox Signature Series that I purchased, did a routine maintenance a few months ago and returned today once again when it worked for my schedule. Perfect timing, too, since it is just heating up and soon the air con will be singing.Rick replaced a part that he had found defective 2 months ago. I waited until now because of my travel plans in the way of an earlier repair. My warranty covered labor and parts so I was smiling just knowing that. Still, Rick's solid knowledge and familiarity with the system was what made me totally at ease. He also installed an electrostatic air filter system that is way, way more effective at removing dust and particulates from my airstream. I'm breathing better already and my Rottweiler's hair is getting trapped much more effectively.Riteway's team just seems to be getting better and better. How does a business do that, especially in the face of the Pandemic issues that have caused so much havoc particularly in the business world of repair and maintenance? I'll tell you how - their dedication to high ideals and walking the the talk. That's Riteway, Rick, and the entire front office, warehouse, sales team, and repair crew. Nice.....

Jim Bergstrom

02:21 31 Mar 21

It's difficult to believe that in the commercial world today there exists a heating and cooling company like this one. A pleasant example of incredible customer service, outstanding quality in equipment, a superb installation and retrofitting experience, and a communication system that could replace the Pentagon's. I am literally blown away.....When I arranged our purchase through Home Depot I was curious as to who they would recommend for the installation. There website listed 3 choices and I called Rite Way first. Thank goodness......First they set up and appointment with their sales team who drove 1.5 hours from Tucson to our tiny town. Before they arrived they confirmed our appointment several days in advance, a sign of superior inter-company planning and customer service support. When Eric and his associate arrived, they put blue surgeon booties over their street shoes as they entered our humble abode. What? Booties? Eric said that their boss, the owner of the company, insisted. I could tell then that our first meeting, the sales pitch and system bid, would be quite interesting....and it was.Eric knows his stuff. He looked at our present system, listened to what we wanted to accomplish by switching from our 15 year-old evaporative cooling setup to something more modern and environmentally sound. We wanted a high SEER system that was state-of-the-art. Eric produced 4 comparable systems from his laptop, printed a comprehensive bid on his Bluetooth-enabled wireless printer, and we sat and discussed the Pros and Cons of all 4 systems. From 16 SEER with only two speeds to 25 SEER with a variable speed system that offered 700 speeds, we had the opportunity to examine all the possibilities including warranties and costs. It was all so much more than I expected. I literally thought that I'd be getting double talk and insubstantial bids. Thankfully, I was very wrong.We selected our choice of systems and set a date for the installation. Eric called a day later to inform us that there was a very nice rebate from Home Depot and the system manufacturer if we installed the system before December 19. We were on. No problem, man. About 4 days later, John, a professional HVAC engineer from Rite Way, stopped by to make the final installation assessment. He made measurements and left us with a feeling that soon our home's installation would take place in caring hands and minds.The A-team arrived on Friday the 14th around 8:30am. Matt, the team leader told my wife what they would be accomplishing over the next 8 or so hours of intense system installation. I was at work and left my wife to the task of being available to answer any and all questions that Matt's team might have. Matt, Kevin, and Carl went to work.The outside half of the install, including a sizable compressor, were mounted and attached to the system utilizing state-of-the-art wiring, fuse box connections, and surge protectors. A beautiful sort of alchemy that added up to old lead turning into gold....so perfect.Any installation has its challenges. In our case, with a 65-year old home sporting 2-wire electric and evap cooling, it was just the first of several challenges that Matt and his team overcame when the main natural gas valve in our heater closet broke off in his hand as he tried to turn it off. He plugged it with his finger, called his crew for help, and they quickly and safely turned off the natural gas at the meter.If I sound amazed or overwhelmed, well, not really. I am merely astounded to witness a transformation take place within the bounds of my home in such a finessed and intentional manner. Rite Way has the Mojo, man. You will never want for a better company and team at your precious home. I can only imagine how nice our air conditioning will feel this coming summer. Our winter heating system is a gem and has already made our home a much nicer, and safer, haven. Damn, thank you guys. A+ doesn't even do it.

Rick Myers

02:18 31 Mar 21

When I 1st got this Unit I always had issues they would come out and thought it was other issues. This last time Kenneth came out and knew exactly what the problem was. And it has been running great ever since he added the pipe that was missing. Kenneth your the man I hope you are the one the will maintain my system with Riteway. Hope you are happy with your new position keep up the great customer service that you are. Take Care ...Rick Myers

debbie gracie

20:23 30 Mar 21

Using Rite Way for the first time for seasonal maintenance. It was the most through maintenance I have experienced. Mike Davis was knowledgeable, explained all the findings, customer service excellent, answered all my questions and presented all my options. Arranged, at my request, for Eric Pennekamp to come out to estimate a new HAVC system. All Covid-19 precautions were taken an was VERY professional.

Anthony Mendoza

18:10 30 Mar 21

The service is always great from Rite Way. Our technician Steven Wannebo was very knowledgeable, friendly, and efficient!!!

Anna Garcia Bojorquez

18:01 30 Mar 21

Pat Day

01:40 30 Mar 21

Chris De Spain

23:15 29 Mar 21

Sam Madsen

20:10 29 Mar 21

Rite Way has consistently been a reliable business to work with. Recommended. Professional job Matt, we thank you! S&L 😁

Jenny Herber

17:16 28 Mar 21

David Morrow

01:00 28 Mar 21

Matt was awesome. Very professional and personal. We would use them again in a heartbeat

Jill Jones

22:49 27 Mar 21

Chris and Ramon were both competent and polite and took the time to explain things. I told them that I got the A team. I will ask for them next time.

Richard Kasson

15:48 27 Mar 21

The technology used in comminicating arrival times is most appreciated and pretty amazing.Ladislao is a truly caring professional. He is a positive representative for the company, we felt his honesty and relied on his opinion

Lawrence Wardzala

15:09 27 Mar 21

Dustin performed our winter maintenance for both of our AC Units. He was friendly, courteous and professional. Very efficient as well. I can highly recommend them.

Roger Brown

13:33 27 Mar 21

water heater problem. was fixed on the spot. great technician. very professional

Tj Mikk

01:08 27 Mar 21

Reuben Nunez

00:16 27 Mar 21

Great customer service

Anne Coriell

22:12 26 Mar 21

Bob Silvia

19:34 26 Mar 21

Alycia Martinez

19:13 26 Mar 21

Laurie Lind

01:07 26 Mar 21

steven johnson

23:49 25 Mar 21

David was very knowledgeable,helpful and friendly. I would gladly have him work on our equipment again

Francine Champoux

23:24 25 Mar 21

My technician Johnny Guerrero performed a thorough check of all the components, and made sure that my HVAC was ready for our Arizona summers! Very competent, observed safe Covid protocol, and did a great job overall! I highly recommend him.

Alexandra Riley

22:12 25 Mar 21

Nicholas Zimmermann did a wonderful job with the tune up/maintenance of both our units. He’s very thorough and spent the time explaining options/services but I did not feel pressured at all. Great technician-highly recommend!

Caris theTraveler

17:48 25 Mar 21

I've done business multiple times with Riteway and have always been happy with their level of professionalism and the quality of service.

c broughtn

16:56 25 Mar 21

John Hurley provided great customer service.Very knowledgeable. he listened to my concerns and and answered my questions. Good communication skills. i''l give him the highest rating possible.

Michael Wilson

15:33 25 Mar 21

Caitlin Gulbranson

01:59 25 Mar 21

Elizabeth Rees Atayde

23:40 24 Mar 21

Mike Davis was a great technician... 5 stars all the way!

Pablo Ruiz

19:02 24 Mar 21

Virginia Sandoval

18:53 24 Mar 21

Ron was very professional polite and very knowledgeable. He explained every detail to me. I am beyond empressed and will be using Rite Way for sure.Thank you!

Eugenia Villafaña

18:52 24 Mar 21

Jesus explained everything very clearly - was extremely thorough in checking my ac/heating unit.

Cameron Gillis

17:24 24 Mar 21

Noe R was very prompt and gave me multiple options on what I can do with my ac repairs. Recommend immensely

Carolyn Szabo

02:40 24 Mar 21

Careful, efficient, professional did a great job!I was more than pleased with his work.

Richard replogle

20:30 23 Mar 21

Dustin was completely professional in every way, and analyzed / described the problem that was resolved.

CP MONTGOMERY

20:20 23 Mar 21

We purchased the annual service contract for our units when they were installed and consider it money well spent. The RiteWay crews have been most professional, especially Brandon Goza who is has provided great service to us.

tom gibbs

19:57 23 Mar 21

We had our HVAC units checked out by Josh Force for our annual check ups and he ,like all Rite Way techs could not have been nicer,polite,and just a good guy,as expected from Rite Way.We are glad we got them!!!!Thank You..

Mary Hofferber

18:28 23 Mar 21

Coral Horton

17:53 23 Mar 21

I had a scheduled service with Jesus Moreno. He was pleasant, knowledgeable and efficient.

Dawn Stevens

17:10 23 Mar 21

My technician was D'Aarin Richards. He was professional, courteous, knowledgeable and informative. He wore a mask which I appreciated. We have used Rite Way for years and have always been provided with excellent service. Thank you.

Gail Smith

23:49 22 Mar 21

Joseph Myers

21:59 22 Mar 21

A crew came out to do a coil cleaning and upon completion the blower unit failed.... Long story short they replaced the motor and clean the fan at no charge! This is great company that stands by their word and work. Would definitely recommend and will be using their services for all my future HVAC needs.

linda molleken

21:07 22 Mar 21

Stephen bustersdad

18:03 22 Mar 21

Jorge Aguayo was considerate, polite, and very professional. Six stars should be available!

thomas schwald

16:42 22 Mar 21

Steve Boyack

02:34 22 Mar 21

Fantastic service. Fast, clean, incredibly respectful. Never met a single employee that was not knowledgeable, professional and caring.

David Eagle

00:27 21 Mar 21

Dustin came out and performed standard maintenance on our system. He was extremely professional and maintained safe protocals. His suggestions and recommendations were very helpful and much appreciated. If more technicians were like him people would be better off and spend less money. I highly recommend him and the company to anyone.

Robert Gomez

00:12 21 Mar 21

Jesus was very polite and diligent. You are lucky to have employees like him.

Jason Mosley

02:29 20 Mar 21

Laura Becker

22:00 19 Mar 21

Very courteous and knowledgeable as to answering questions and knowing the equipment- also going above/beyond for the customer needs

Diana Gomez

18:52 19 Mar 21

Michelle Siegfried

02:18 19 Mar 21

Our service only took three days from bid to installation. Bobby was very professional, prompt, knowledgeable. He left the site clean when his crew finished.Geoffrey the salesman was very through, knowledgeable. Great company, from day one. We will definitely use this company again.

Sarah Conn

23:18 18 Mar 21

Jerry Anaya ( my technician) is awesome! He explained everything to me and got to work immediately.I’ve used this company for 4 years , they are always quick ,courteous, and offer reasonable prices.

Kelley Thomas

19:42 18 Mar 21

Johnny gave a great review of my air conditioning unit, included pictures and maintenance information

Don Fischer

02:44 18 Mar 21

Enjoyed having David as a service representative.

Judith Mueller

22:12 17 Mar 21

My service man was Dustin Powers on March 17th 2021. He gave outstanding service, very knowledgeable, courteous and answered all my questions so I understood things about the equipment. Judith Mueller

Patricia Alvord

18:36 17 Mar 21

Ami Nathwani

18:32 17 Mar 21

I interviewed and got quotes from 4 different plumbers in the area to change out my hot water heater with a tankless one. I chose RiteWay because not only did they offer competitive rates, but they were professional, respectful and knowledgable. From the inspection all the way to the installation, I was consistently happy with the service I got.

Clifford Rosario

18:24 17 Mar 21

Martin was super professional and timely. Had an interior wall leak and he fixed it with superior materials in a jiffy. Great guy!

Beverly & Rick Liby

17:51 17 Mar 21

Our technician Jorge was very professional and thorough. He explained what he was doing as he went along. Wish we could request him.

Gib E

16:02 17 Mar 21

Matt repaired the filter rack door the original installers botched up. He had it repaired quickly and professionally. Good job Matt! appreciate it.

Anna B Richards

04:11 17 Mar 21

I had a broken water line that needed repair. The repair was done well and in a timely manner. The technicians were polite and very professional.

Kyle McNeal

20:51 16 Mar 21

Been using Rite Way for a few years now and I’m very happy with their service. Ronny has been my AC Service Technician most of the time and he’s always polite, respectful and gets the job done. 👍🏽

Susan Kehl

17:28 16 Mar 21

Nick was there on time and explained in detail what he was going to do while he was there.He answered all my questions.He also ordered a part to replace a generic hard start kit part that will keep the AC unit running up to Tranes standard.

Darol Cridlebaugh

17:23 16 Mar 21

Brandon spent nearly an entire day Friday repairing our Trane gaspack which has failed. He even drove across town to get a major part that was needed from Trane so that he could complete the job. He is very knowledgeable and good at explaining the issues to a layman. We are very satisfied with his work. Good job!

Kirk Lawrence

23:36 15 Mar 21

Great communication and service from setting appt to completing service.Johnny Guerrero our tech provided excellent service. Highly recommend.

Brandee Devaney

23:01 15 Mar 21

Sarah Davenport

22:23 15 Mar 21

Deb Phelan

22:19 15 Mar 21

Jeremy was professional, efficient and friendly. He did a nice job explaining what goes into flushing a hot water heater since this was a new concept to me.

eithne patton

20:38 15 Mar 21

Mathew was very professional and explained every thing he was doing, very satisfied.

Anita White

19:06 15 Mar 21

Rita Shuff

17:04 15 Mar 21

We've been customers for many years and have been pleased with the service that has been provided over the years. Mike Davis came out this morning and did a very thorough job of inspecting, cleaning, and explaining everything to me. I would highly recommend this company. Sincerely,Rita Scott

Elle C

21:53 14 Mar 21

We received great service and the technician M W Davis was professional and thorough.

Kelvin Jack

18:51 14 Mar 21

Brad Carter

01:37 13 Mar 21

Great service fast and efficient

Mitchell Cooper

00:22 13 Mar 21

Betty Jones

22:26 12 Mar 21

Stephen Ancowitz

20:32 12 Mar 21

Daniel replaced a recirculating pump and did an excellent job. He took time to explain how to use the new part and he also discussed maintenance issues for me. I highly recommend this technician.

Jeffrey Anthony

01:29 12 Mar 21

Steven N Wannebo is an outstanding technician and provided impressive service. Thank you Steven and Rite Way for all the great service including installing a whole new AC/heating unit!

Katherine Frith

22:13 11 Mar 21

David, our technician is amazing. He goes out if the way to do extra things to help us. So happy with Ritewsy

Stephen Nazian

21:34 11 Mar 21

RiteWay has always been timely and easy with which to do business... the office staff and the technicians all excel at communication. The tech on this major repair of a Trane Heat Pump, Izzy Moreno, was exceptional and I expect to request him for all future non-routine services

D.S. R.

18:39 11 Mar 21

Kathy Cross

18:06 11 Mar 21

Henry Perez

17:46 11 Mar 21

robyn zimmerman

14:57 11 Mar 21

Omar did a wonderful job cleaning our ducts and vents. He was on time. Friendly and polite. Thank you!

Tonya T

03:51 11 Mar 21

I am so excited to write this review, because it has been earned! It is rare that you find an AC person who really listens to your concerns. Our technician Peter Barber is one of these people. I am new to the Rite Way company. But after seeing Peter's professionalism and patience with our many questions, I am looking forward to working with them again. It was amazing how knowledgeable he was! Thanks for an awesome experience with our new humidifier!

Ellen Samuelsen

01:39 11 Mar 21

From the first phone call, through the installation, Rite-Way has been professional, thorough and entirely helpful! One of our two furnaces wasn't heating, so I called them to come assess the problem. They were able to come to my home the same day, and even offered to bring hot chocolate, coffee or tea to keep me warm! They took photos of the issues with our furnaces to verify the issues with them. Unfortunately, with both units being 20 years old, they both ended up needing to be replaced. That entailed replacing the air-conditioning units as well, so Rite-way tried to get us the best pricing and financing available. Every appointment they made, they kept with accuracy. On installation day, they worked quickly and efficiently, and left my home so tidy you would not have known a major repair had taken place! They also have follow-up visits both immediately and months afterward to ensure everything is running smoothly. I know it sounds like I am exaggerating, but I truly am not. I I cannot speak highly enough of Rite-Way, and recommend their company!

John Clements

21:01 10 Mar 21

Johnny Guerrero was my tech that installed a new condenser coil for my AC.Once again he and his company did great work. 👍

Denise Pederson

20:10 10 Mar 21

Very good, professional service by John Golkowski. We have been with this company for about 3 years, and appreciate their service.

Jose Cocoa

18:43 10 Mar 21

Great service and professional. They made sure that the issue I had was resolved quickly. I would recommend this company to anyone..

Tom Corbin

18:36 10 Mar 21

Kristol King

17:00 10 Mar 21

Johannes Korver

14:32 10 Mar 21

Highly recommend!

Missus Leotta

23:07 09 Mar 21

I recommend Rite Way Plumbing to anyone who needs an experienced and certified plumber to diagnose and repair what is causing you a problem. Their company scheduled within 24 hours of my call and their service person was prompt, professional and experienced. He repaired the problem within an impressive amount of time and through an assortment of promotions saved me a bundle. Their personnel are definitely worth the rates they charge and in my opinion the peace of mind knowing they guarantee all their services is something I didn't mind paying a little extra for however their rates were so reasonable that I did not feel robbed. Thank you Rite Way Plumbing :)

Kathy Fogarty

22:00 09 Mar 21

Would like to give a shout out to Matt Buchach who just completed a very thorough 6-month service on our Lennox AC unit. He was polite, professional and his explanations were easy to understand. I have been very happy with everyone at Rite Way Heating, Cooling & Plumbing.

SirSerr

18:42 09 Mar 21

Bruce Phillips

17:36 09 Mar 21

Dustin Powers performed the maintenance well and cordially, using CDC guidelines. No fuss, no mess. System is ready for summer.5stars

merman

04:34 09 Mar 21

Pablo Elias

20:12 08 Mar 21

great serviceDaniel is awesome

Chris Woolridge

15:56 08 Mar 21

Very impressed with Juan and Eric! Knowledgeable, helpful and honest.Extremely impressed with Rite Way Heating & Cooling and all the employees that handled my project! From start to finish, everyone was informable, efficient, knowledgeable, helpful and precise. Always was on time. Quick and efficient service. I would highly recommend Rite Way Heating & Cooling!!5 Star Rating

Tara Dumas

19:26 06 Mar 21

Michael Ryan

15:51 06 Mar 21

Not cheap but I can trust this company for several years now. Knowledgeable, customer service excellent, answer all my questions as a sophisticated, knowledgeable home owner, careful of my time. Needing a new system(old system=17 years old) , am trusting them to install it soon. Discussed all options. Maybe I will have good a/c now for the first time in years.

Rebecca Mendibles

22:58 05 Mar 21

Rite Way offers quality work and great customer service at a reasonable price. I 100% recommend Rite Way for all your heating, cooling, and plumbing needs.

Hali Loignon

21:22 05 Mar 21

Marti Worner

19:32 05 Mar 21

Riteway installed a AC unit with furnace last year for me . Their service was terrific from start to finish! I would highly recommend them. Their service technician Nicholas came to do the 6 month check up last week . He was on time and went through the entire system. Everything checked out like new. He brought me xtra free filters Nicholas was able to answer all my questions and made some suggestions for me on additional services to consider. He was great. Use Riteway they are professional and I am very happy with their installation !!

Carly Ordorff

19:05 05 Mar 21

Our service person Martin Comaduran was very friendly, professional and respectful of property. Will be using Riteway in the future and requesting Martin. Thank you!

Tadeo T

03:32 05 Mar 21

I contacted Rite Way for an AC installation quote on a new unit and starting with the online chat, everyone was very kind and professional. I ended up purchasing a new unit for my house through them. They took care of everything in a very professional and timely matter.Hector Guzman was the project manager for us, and he was awesome. He was very informative and helpful in picking out the proper ac unit for my house.The crew that put up the unit were friendly and clean. They showed up early and did all the work in a few hours and we had our ac running by the afternoon.I was so happy with them, I ended up purchasing a water heater the same day from them and experienced the same quality and level of professionalism from their plumbing employeesI would recommend this company to anyone looking for dependable people to purchase a new ac or water heater from!).

Becky Tanner

00:36 05 Mar 21

Ann Haddock

23:51 04 Mar 21

Rite Way is a pleasure company to work with. They are prompt, efficient, knowledgeable and definitely pay attention to detail. We have now used them for 2 years and i would give them 10* if i could.

Irma D'Angelo

23:43 04 Mar 21

Very happy with our technician. He was thorough & knowledgeable.

Randy Trowbridge

23:39 04 Mar 21

Jerry Randolph

23:35 04 Mar 21

Ian Melville

19:56 04 Mar 21

Troy D Harriett

19:38 04 Mar 21

During the installation of a new irrigation water line, the Rite Way Heating, Cooling & Plumbing Technician Mr. Daniel Amaya arrived as schedule to perform the initial level of effort cost estimate with a time-frame to complete the project. Once we accepted the proposal Daniel and Jeremy completed the installation of new irrigation water line in a timely and professional manner. They did an excellent job during the installation and restored the yard to it's original state. This project was accomplished within the cost and time frame. Daniel explained in detail what action he planned to accomplish during this project & he answered any question or addressed issue we may have reference the installation of the irrigation water line. Once he completed the installation, he reviewed the completed project and explained how the system worked. Based on our experiences with Rite Way & their technical staff, We do HIGHLY recommend Rite Way, because they always try to make it rite..

Mark Hutchison

17:39 04 Mar 21

charles brack

01:12 04 Mar 21

We just had our one year check up of our new HVAC system installed by Rite-Way. The technician who came to our house was Marcus Knauss. He maintained strict masking protocol as well as wearing booties to protect our home. Despite just having come from a 5 1/2 hour emergency repair at another house he took his time and was quite thorough with the inspection, which included the heating and cooling systems. He gave me a thorough report on the status of our system and made sure my questions were answered to my satisfaction. This company has been nothing short of exemplary since I have been dealing with them, and demonstrate the highest in professional standards and customer satisfaction. All of their employees that I have come to contact with have been professional, friendly and extremely knowledgeable. I would not hesitate to recommend this company to anyone, including my family members, for their plumbing, heating and cooling needs. Well done Marcus and Rite-Way!

Leonard Blade

00:11 04 Mar 21

robert thompson

22:15 03 Mar 21

Matt was very professional and able to answer any question I had. Without a doubt, one of the best people you have. Please be sure to recognize him when the opportunity presents itself!

Kenneth Holder

21:38 03 Mar 21

Great service from technician Johnny G went the extra mile to make sure my system was ready for the upcoming summer appreciate that he took the time to keep me updated as he did my system maintenance. 5 star employee thanks Johnny and thanks Rite Way😀

Ken Boyce

21:17 03 Mar 21

What a great experience beginning with the Project Manager Brandy who performed a site survey and provided options for replacing our aging Water Heater. Very friendly, knowledgeable and professional. Our technician Daniel did a tremendous job on the installation and was very respectful of our property and home. Riteway went above and beyond from the quick response to my online request to the on time completion of the project. It is unfortunately difficult to find service providers that you can rely on to provide great service at a competitive price. I would highly recommend Riteway for service you can rely on! Thank you Riteway!

Ashley Johns

20:56 03 Mar 21

The service technicians Ladislao and Daniel were amazing. They did their job with excellence, answered all my questions, and even entertained other conversations with me as they worked. They complemented each other very well to complete the job and I was truly pleased to have met them. I wish all service calls could go this well.

ann garcia

19:04 03 Mar 21

Daniel Amaya was our technician and he was awesome! He was very thorough and professional and took care of everything that we needed related to our water heaters. He offered us options to improve our system. Thank you Daniel!

Marcie Yates

18:40 03 Mar 21

Johnny called ahead to let me know he was on his way, then arrived promptly when he said he would. He was friendly, professional, and thorough in servicing the HVAC and used proper safety measures. Great job Johnny.

GINA SANTANIELLO

17:49 03 Mar 21

Andi M

03:22 03 Mar 21

Thanks, Joe Embry for checking everything including the filter!!! You were earlier than I expected and made sure I knew that I could call anytime I had a question or problem!

Cindy Sylvester

00:53 03 Mar 21

Great experience would highly recommend them.

KennethS

22:28 02 Mar 21

Marcus came out and did a thorough test and inspection of my units. Cleaned the outdoor unit and tested pressures. He also opened the indoor unit and did a thorough testing and cleaning. He left me 6 new filters. I believe Marcus did a thorough and excellent job of servicing my units. I will ask for Marcus on my next service.

Andras Gaspar

18:44 02 Mar 21

Mike David inspected our system. Super professional, listened, and explained the things that were wrong with the system. Not a car salesman.

R Bro

01:46 02 Mar 21

Excellent service

John Elgee

22:30 01 Mar 21

Rhonda Carlson

19:04 01 Mar 21

Routine maintenance. Mathew Dean did the service call and was very pleasant, informative and easy to work with

Lisa Gregg

01:11 01 Mar 21

Matthew tried to help me remedy via phone call from an over site and system shut down today that stemmed from a service call couple days ago, I wasn’t understanding. He came over as soon as the call went out to him and fixed her right up! We had zero air flow in the house the last couple days, furnace and ac just shut down and thermostat was trying to work. But the system did its job the gas was left off and the electrical panel was open so system wouldn’t start. I have an ill parent and children in the home all at once this week, Matt saved the day!

John Smith

06:21 28 Feb 21

installed two utility tubs and placed copper pipe. Daniel Amaya gets 6 stars out of 5.

Strawther Carter

02:30 28 Feb 21

Todd

21:51 26 Feb 21

I am so pleased to choose RiteWay for my HVAC replacement. I've been impressed with everyone on your team. As a consumer it means a lot that the entire team is passionate about the trade and doing the job the best they can. That says a ton about the training and professionalism that RiteWay has built around the business. Much success and thank you to Ben, Robert, Josh, Raymond, Rodger and everyone at the RiteWay office.

Greg Lee

21:40 26 Feb 21

Jose Riojas

21:10 24 Feb 21

Received an estimate from mr. Martinez. He was informative and professional . Set up an appointment for the repairs.

Connie Green

19:52 24 Feb 21

Nick is so professionalVery good service personI recommend him He's excellent

cathy nault

01:47 24 Feb 21

Jerry A. was very polite, professional, not only did he fix the leak under the kitchen sink, he replumbed it in a much less complicated route, replacing parts missing from the prior installation of the sink. He's a keeper! Thank you Riteway!

John Smith

22:54 23 Feb 21

Peter the service technician was exceptional. He diagnosed my AC problems and made the repairs quickly and accurately.Additionally, Peter is personable and he took the time to explain the issues and provided me with recommendations for preventive maintenance.Very impressed.

drd9494 @gmail.com

00:02 23 Feb 21

Irene Delgado

21:42 22 Feb 21

Courtney Kelly

21:16 22 Feb 21

Don Leake

19:43 22 Feb 21

Very professional service. Will ask for Gilbert again

Svetlana Arakelova

17:56 22 Feb 21

Timon Deacon

12:43 20 Feb 21

Jimmy Ramirez

02:29 20 Feb 21

Jesus Garaygordobil

01:23 20 Feb 21

Company very professional and knowledgeable. Had no problems with all the questions we asked and would recommend them to everyone. We found out about them at Costco. 5 stars to them and Omar Rivera who came the following week to clean out the ducts and put in new registers.

Pamela Delifer

19:43 19 Feb 21

We needed an emergency repair when our furnace stopped working. Kenneth was on time and finished the job in less than an hour.After we had the repair we decided to replace our 20 year old HVAC system. Geoffrey, our project manager, did a great job of explaining the options for new systems and provided just the right amount of technical information. The installation team led by Lorenza was on time, finished the job in one day, and meticulously cleaned up the site. We are very pleased with our choice and highly recommend Riteway.

Kristin Jiroudek

17:55 19 Feb 21

RiteWay technician, Nick, was efficient, courteous,and professional. A pleasure to have him provide our regular maintenance.

Andrea Strack

16:48 18 Feb 21

The technician was professional and knowledgeable. He educated us on how to best maintain the unit.

Jennifer Black

00:08 18 Feb 21

connie anastasi

00:01 18 Feb 21

Gary Honea

21:05 17 Feb 21

The Riteway team is alway prompt, courteous, and thorough. I am always happy with their work.

Mr. Paul

20:24 17 Feb 21

Got the job done. Matt is excellent journeyman.

Damon Boutchie

20:17 17 Feb 21

Nyla Wright

12:45 17 Feb 21

Jane Holschuh

23:12 16 Feb 21

Virginia Roesler

21:35 16 Feb 21

Luis is great! He is careful to make sure every detail is done correctly.

William McCray

20:15 16 Feb 21

Steven was polite and professional. I enjoyed his going the extra mile by removing a piece of door moulding to enable easier access to the filter and enlightening me with information on the local area!

Alison Asdell

13:57 16 Feb 21

Jorge Aguayo and Ricky Gray, technicians, recently provided excellent maintenance service for our Trane.They were, of course, courteous, prompt, thorough and efficient as we have so often found RiteWay personnel to be. In addition, though, I found Jorge to be especially helpful. Intelligent and articulate, he explained at my request the process of ductwork cleaning in detail. He took photos of the AC unit on the roof to show that its position was level and stable. He took video of the condensation drainage line running across the roof to show that there were no signs of leakage or any damage to the roof caused by installation of the line. He went far above and beyond his responsibilities in checking, testing and cleaning the furnace unit as a part of standard maintenance in preparation for Winter. He took initiative to address the questions and concerns of the customer, whether related or not to the immediate purpose of the service call.

Vicki Dault

00:17 16 Feb 21

We had our AC maintenance done by the young man Marcus Knauss. How detailed, and professional. He explained everything step by step, we were able to watch and question. He explained our current options for cleaner air with no salesman pressure. He lived up to the Rite Way stellar reputation and we felt very satisfied. Thank you Rite Way for not sending slouchy, unkept, inferior workers.

Gomati Wilson

23:20 15 Feb 21

Once again RiteWay comes through. Rick Bogart spent 7 hours on our property going over everything with great skill and courtesy. Highly recommended.After trying MANY, we've found Rite Way to be the best Heating/Cooling company in town. Rob Stoddard is the best project manager ever! Juan Guthrie did most of the installation and follow up work on 4 new units over a couple of years and could not have been more knowledgeable, attentive to detail and polite. These two will keep on it until it's right. Thank you, Rite Way!

Kristina W

19:48 15 Feb 21

Mr. Gilbert Rodriguez was very nice and professional, thank you!

Art Nolta

18:24 15 Feb 21

Oscar performed general maintenance on my heating/ cooling systems. During this visit he identified a potential failing component. It was ordered and replaced in a reasonable timeframe. Oscar was professional, courteous, and skilled. I am pleased with this experience and happy I decided to have the work done by RiteWay.

P. N.

13:56 13 Feb 21

Lorenzo and Wayne are knowledgeable, personable and real pros!

Larry McDonald

05:09 12 Feb 21

The sales staff and installation crew worked together as a professional, highly trained and quality dedicated group of people. The sales person told me about all of the available units, their functional differences and and benefits. Rite Way's document folder was extremely helpful in deciding which system to purchase. He also told me when the installation would start and finish. His description of the install crew and their dedication to quality workmanship was not overstated at all. The system installation took exactly the time I was told it would take. The old systems was removed without leaving a trace of anything ever having been there. The new system was installed on time. The crew chief explained how the system worked and operated. The system controls were easy to use and understand. The crew was truly trained experts in the installation. Every part that was needed to do the install was on the truck. When they finished there was not a spot of dirt left anywhere. There was nothing left unfinished. Everything was perfect. I recommend Rite Way for product selection and cost, skilled technicians and a salesperson dedicated to seeing that I bought the right product at the right price. Rite Way stands behind their name with pride, service and dedication to the customer first and foremost. Thanks guys, Larry McDonald

Gayle Zizzo

02:24 12 Feb 21

RJ Derr

21:52 11 Feb 21

Nicholas arrived on time and fully explained his maintenance today on our two Trane systems, changed filters, adjusted for more "efficiency" and was fully polite and COVID ,protected. Much appreciated!

Mary Topmiller

21:24 11 Feb 21

Peter has consistently provided high quality service at our home.

Cass Fey

20:19 11 Feb 21

Jorge was extremely helpful, courteous and thorough. Great service, Rite Way!

K Kobel

02:42 11 Feb 21

Uyen Huynh

22:21 10 Feb 21

Christopher TC Wong

18:49 10 Feb 21

The technician Marcus Knauss is very knowledgeable, very detail, and friendly. We have been using him for the last two services since we signed the maintenance contract last year.

Jerry Finley

00:29 10 Feb 21

Courteous and very knowledgeable.

Kathryn Brown

23:22 09 Feb 21

Chocho Prewitt-Cho

21:23 09 Feb 21

richard paszko

21:17 09 Feb 21

Very good service call,nick was professional and polite. took his time to again review the many features of my thermostat, I appreciate his efforts.

Marcy Lemas

19:31 09 Feb 21

Johnny was on time very nice to work with and cheerful, answered all our questions and showed us pictures of everything he did and everything we needed to do I highly recommend him!

Paul Heppner

00:28 09 Feb 21

Jerald Zambrano found the problem immediately and was quickly able to find an exact matching faucet to order. Double sinks in the bath so this was a must!!

Scott Cowell

15:47 08 Feb 21

Huichun Zhu

02:34 08 Feb 21

Daniel Amaya unclogged my sewer line for me. He was very professional, thorough, and pleasant to talk to. Very satisfied!

Gerald Bennett

16:20 06 Feb 21

I had 50 year old underground pipes that were leaking and breaking that caused huge water bills and much inconvenience to us. I called some plumbing companies for bids and I was not impressed what they told me and really not excited to pay some of there outrageous prices. I called Rite Way plumbing and talked to Wyatt on the phone. Wyatt told me from the get go that the most important thing right now was to get a temporary line to the house so we could water back on to the house. He dispatched a crew and and in short while we had our water back on. He also sent Daniel Amaya to inspect what problems I was having and talk to me about what i wanted done. We both new I needed all underground pipes re-piped so he told me how, where and when they could do it. Daniel and Adam did such an amazing and professional job of re-piping my house, Richard and his crew did the trenching and hand dug around electrical and drip lines without cutting into any of the lines. Every crew or person involved starting with Wyatt and ending with Daniel / Adam were polite, courteous and professional. I am very pleased with the clean up and the way they left my yard when they finished. I am also happy to have found a plumbing company to use and trust. That's why I gave them a 5 STAR rating.

John Dougherty

12:25 06 Feb 21

I purchased a Lennox HVAC unit in 2016 that was installed by Rite-way. Unfortunately due to a Copper coated coil, the unit failed 11/20. Although it took 2 months to hear from Lennox with a long-term solution, the issue was addressed. Rite-way was responsive to my needs and ensured we had a functioning unit while waiting for a long term solution. The problem was solved to my satisfaction. Tyler worked on my unit, was very professional, and did a great job.

Charmaine Hill

20:15 05 Feb 21

2/5/2021Today's service call was to repair/replace on/off water control for bath/shower unit AND for outside faucet and shut-off valve. DANIEL MARTINEZ was on-time, polite, and very professional.He worked quickly and efficiently, explained everything he was doing, before starting and while doing the work. He left my bathroom/tub, and the area surrounding the outdoor faucet/valve, neat and clean.I was also provided a clear, itemized receipt (digital).I have had wonderful experiences with RiteWay from my AC/Heater install and maintenance (2018) to this first contact with their Plumbing division, and will recommend them to anyone in need of those services.

Gloria Philpot

16:25 05 Feb 21

Great service, love there work and super professional answer all the questions I had. Thank you

Robert Anderson

22:30 04 Feb 21

Very responsive, professional service

Claribel Rockhill

21:08 04 Feb 21

We have not ever had the same worker twice. Everyone is professional and polite. Thanks for your service.

Rosalinda Boyea

17:38 04 Feb 21

Peter Barber is courteous, professional and very efficient and thorough. Knows what to do !!Peter is the reason why I subscribe this servicewith RiteWay! So please treat him nice 👍

Art Kopcsak

12:54 04 Feb 21

Luis Gonzales and his assistant did an excellent installation of our new tankless hot water heater. He explained the features and assisted with the set up of the NaviLink wireless control system.

Diane Dance

02:10 04 Feb 21

Excellent service, on time, polite, friendly, knowledgeable.

Jose Moreno

23:52 03 Feb 21

Pat Olson

21:31 03 Feb 21

curtis francis

20:42 03 Feb 21

Ken Bradley

19:21 03 Feb 21

MsCJ F

14:36 03 Feb 21

Kenneth Beam was knowledgeable and helpful. He explained everything and fixed my heat. Great service! My grandkids and I thank you! 😊

Hope Still

01:46 03 Feb 21

Glen Ortel

21:05 02 Feb 21

Great Company always there if you need something.Would highly recommend this company!

Haris hh9039525

19:56 02 Feb 21

Susan Walcott

23:57 01 Feb 21

Mark Thornburgh

21:38 01 Feb 21

Jeff King

18:20 01 Feb 21

Kandie Kohler

16:37 01 Feb 21

D'Aaron was so so quick, professional, and patient with my you special needs child who was very curious about everything being done and watched every step of the way. Thank you for such great service

The Tax Authority

15:06 01 Feb 21

Brian Wood was our service technician today and he was fantastic. He was quick, friendly and professional. We highly recommend Riteway and Brian!

Wes Choc

23:45 30 Jan 21

We found Jorge to be very polite and informative. We had several technical questions and he was quite considerate with his explanations in ways that we could easily understand ... important to us because we are seniors. This was a very pleasant experience.

Janice Murphy

15:28 30 Jan 21

I just had Dave Valencia to do winter check on my heat pumps. He was thorough, courteous and efficient! He pointed out some things that need attention in the near future - but in view of the fact that it's X-mas time can be postponed and never any pressure to fix things that didn't need it! I really appreciated that! I'll be fixing some things after the first of the year and I'll be requesting to have Dave back. Thanks - you have a new customer!

Karen Gardner

00:33 30 Jan 21

Daniel was our technician today and he is awesome! Knowledgeable and polite, he took plenty of time to explain the situation and gave us options without being pushy. I felt respected as an established customer and pleased with his attempt to give us the best value for our money. Because of Daniel, we are choosing to purchase a new water heater through your company and have him install it. He seems like a very valuable employee for your company.

S Doss

22:52 29 Jan 21

Fantastic service from Julian today. Replaced 2 water heaters and was very professional, thorough and took the time to answer all my many questions. Would definitely use again as I'm very happy with install and service. Thank you Julian!

Shazim Fayyaz

22:10 29 Jan 21

Kristin Ohman

21:46 29 Jan 21

Nick was friendly, knowledgeable and very thorough! Rite Way provides trusted, professional service!!

Jackie Naegle

16:07 29 Jan 21

Oct 28 2020 Noe Ruiz repaired out heat at the Benson Womans Club very promptly today. It was working within 5 hours of the call. Thanks Noe Ruiz.Brandon S Soop came and fixed my heat pump promptly and it is now working after being out for 2 days.

David Johnson

15:05 29 Jan 21

Easy and quick to get an appointment. Service workers very polite and competent.

S. Chan

12:09 29 Jan 21

Both sales and installation personnel were knowledgeable and professional. Great experience.

Beverly Bain

03:15 29 Jan 21

Oscar Alcaraz is fantastic! He worked hard and past quitting time until the problem was solved. He's very professional and friendly!

Mary Rude

01:01 29 Jan 21

No one likes to have to install new HVAC. Rite Way Heating and Cooling did a professional job with installation and the annual inspection and maintenance made it a wise choice. 5 stars and 2 thumbs up! Kudos to Dave and the other techs.

Justin Raizk

23:53 28 Jan 21

Omg. Riteway is so awesome. Never met a more professional team. They went above and beyond. I'm so happy. Don't bother looking elsewhere for new AC.

Frederick Klein

22:53 28 Jan 21

The technician, Isailan Moreno, was prompt, courteous and skilled. He did an excellent job inspecting our unit and making recommendations.

Sid Capote

19:55 28 Jan 21

Barbara Mauthe

18:26 28 Jan 21

I had a vanity with one sink. I purchased a new vanity with double sinks. Riteway installed that for me. It involved more plumbing from the existing plumbing. They did an awesome job, very polite and neat.

Cheri Callahan

18:21 28 Jan 21

Kent Carnell

17:42 28 Jan 21

Brandy came and did 3 estimates for us. She was very professional and knowledgeable. She was able to explain technical things in every day language to make it easier to understand. After a short discussion we hired RiteWay to do the work.

April Dallenogare

16:35 28 Jan 21

Tyler is a true professional and very knowledgeable, he is also very clean and neat.

jovita chayra

03:54 28 Jan 21

I call this company to get a qoute to get ac install because my house is a ice cube my current ac/heating system was not working so i got my appointment the next day ...Justin is my representative if i can put more then 5 stars i will he didn't left my house till he make sure we have the heater working, he call a tech to look at are unit and jack wilcox work on it fast and we had heat for the nite,last nite was the coldest nite and this two guys make sure we stay safe ...I highly recomend RITE WAY HEATING,COOLINGJustin is very knowledgeable about is job we are very happy about him not pushing or trying to make a sale he lisent to my concern and give us options for are situation thank you...Good job!!!!!

Amy Scully

01:18 28 Jan 21

Alexandria Lee Thomas

22:21 27 Jan 21

Very nice professional people have a good job stayed here long enough to make sure everything was okay. Took a lot of time with me and answered all my questions and they were very respectful

Steve Klenow

16:18 27 Jan 21

Barbara Whitfield

01:03 27 Jan 21

Paul Eason

23:07 26 Jan 21

Daniel Amaya was extremely professional, friendly and polite. We had been struggling with the kitchen sink drain for months (it seems) and he fixed it in half an hour. Hooray! We will definitely call him again in future. 😀

Vic Bissing

22:34 26 Jan 21

Richard replaced a failed thermostat. The original one was a Lenox icomfort WiFi which only lasted five years. Just after the warranty was up. Spent a lot for it. But it is a unrealiable thermostat. Shame on Lenox. Richard replaced it with a much simpler Honeywell thermostat. I hope this one last. Thanks Richard Bogart for a great job!!

Barbara Barnett

20:40 26 Jan 21

Matt was very professional, stuck with me when I was pounding him with questions, was very polite answered all my questions to my satisfaction. I really enjoy your services this is the second or third time you've been to my house and so far you're aces in my book.Thank you again

Linda Garrison

20:40 26 Jan 21

Great company!

San Laz

17:15 26 Jan 21

New service today by Julian. Again top drawer service. He was professional, courteous and very generous sharing his knowledge, so now I understand my whole hot water system much better. Excellent service and technician. Couldn’t be more pleased.So pleased with Miguel’s attention to detail and extra effort to meticulously correct side issue to insure peak performance of our new faucet. Really excellent service and a good guy too. Six stars!

Elizabeth Davidson

05:02 26 Jan 21

Kenneth Beam was very professional, knowledgeable, in his field. He was honest & respectful to any of our questions. Plus he followed the COVID requirements! Excellent employee to have working for your company!Sincerely,The Davidson household

Robert Davidson

00:18 26 Jan 21

RENEE KALINOSKI

22:34 25 Jan 21

Marcus, RiteWay Technician, performed6-month service maintenance today on my a/c and heating units.He did an amazing job. I am so appreciative of his professionalism, knowledge, and diligence.It was obvious that Marcus is SUPERB at his job. He was very thorough, focused on the testing procedure, and precise at explaining the results to me.It is not every day we meet meet people like Marcus. He is EXEMPLARY.It was not only a 5 STAR Customer Experience, but a Gazillion Star. What a Professional!I would like to request that Marcus be my RiteWay Technician from now going forward.

Ashley Judd

21:15 25 Jan 21

T. Hardy

21:00 25 Jan 21

Both Chris Munoz and his trainee, Harrison were both extremely polite and professional acting. They did the work, they explained in detail information I needed to know and most importantly, to me, they both CLEANED up after themselves leaving no debris on my floor or on the clothes in the closet. I highly recommend these gentleman. Thank you both!

Richard Lopez

20:34 25 Jan 21

Paul Schatz

16:55 25 Jan 21

Jesus Pedrego

23:04 23 Jan 21

Matt was very professional, knowledgeable and was able to fix the problem on my hvac. He was also friendly and explained my options for the unit. I would highly recommend.

Thomas Arnold

00:30 23 Jan 21

Gilda Cook

21:02 22 Jan 21

Wendy Farwell

18:11 22 Jan 21

Judy Densch

18:09 22 Jan 21

5 star service in all categories! From service men to customer service, My home warranty company did not come through as expected so Karin at Rite Way worked with me on pricing. I was beyond satisfied! My mother was passing during this repair and when she did pass Karin went above and beyond by sending condolences with a handmade card! This person is a true gem that is a rarity nowadays. I will not let anyone else service my equipment as I know I'm getting the best! Thank you again!

Herb Wadsworth

17:16 22 Jan 21

CORE GALORE Mylène

01:04 22 Jan 21

Brian Dorsey

21:58 21 Jan 21

Martin Camaduran was very professional and did a great job in less time than quoted.

Emiterio Alvarez III

18:53 21 Jan 21

Identified himself and who he worked for, also what type of work he was here for, very informative.Followed CDC protective guidelines. Identified a hazard to our health, i.e., dusty area and how to prevent an unhealthy environment.

crystal suszek

18:03 21 Jan 21

Working with Karin and Jerald was wonderful. They made sure I had a clear understanding of the work they would be preforming, the bid was detailed and they answered all my questions right away. Karin made sure I was aware that she'd be available over the weekend should I have any questions and she walked me through financing options as well. Jerald's team was professional, kind and patient with explaining things in a manner of which I understood, not having a clue about plumbing and sewer lines. Would highly recommend!

Debbie Kewin

17:49 21 Jan 21

We found out nearly two weeks ago that our HVAC unit was on it's way out when our service company did it's biyearly inspection. We knew that this time around we wanted to purchase the new unit locally, so at my neighbor's suggestion, I called Rite Way. By noon Frank was here to give us a bid. His presentation was really top-notch- well delivered, understandable, professional- and the price he quoted was a little less than our first bid from our service company. BTW, all COVID-19 safety measures were adhered to while the bid was taking place. By Friday of the same week, Carl and Oscar were here to install the unit. They, too, were great- quick, efficient, and left the garage and out door working areas cleaner than how they found it- seriously! Covid-19 protocols were adhered to as well. Follow up has been amazing with first a call to see how the install went and then an in-home visit from Frank yesterday to answer any questions we had. He helped us set up the thermostat, which in itself is amazing. I can get a five-day weather from my thermostat - wonderful technology! Frank also adjusted all our registers to boost air to our hot back bedrooms and made a suggestion about our overall house temperature that he thought would help. So far, it all seems to be working. The back two rooms that are typically warm are comfortable now. This has been a problem since we bought the house 10 years ago - finally, I do believe it's been solved. We are so relieved and grateful!! Great job, Rite Way!

Eli Curiel

17:47 21 Jan 21

Got the job done. Polite and knowledgeable staff.

Cheryl Molk

01:30 21 Jan 21

Montey Collins

00:42 21 Jan 21

Great people and they take care of you.

DAVID FOX

00:30 21 Jan 21

01-18-2021David Feldman Inspected, and serviced our HVAC system . Suggested we get a surge protector to protect our system . Will get one before the summer . David changed our filtr and checked the iWave . David cleaned the HVAC closet like it was new . On time as scheduled , courteous , professional , and very competent . 5 STARS======================================================Nick Zimmerman was our technician assigned to deliver and install special ordered and sized Pristine Polarized Media Air Cleaner . We prviously had the duct cleaning performed and coil cleaned . We also had the IWAVE-R installed but could not locate where . Nick will check with the original installer for location . All the technicians have done excellent in performance, professionalism, and have been polite. 5 STARS

Mark Schroeder

00:13 21 Jan 21

Great job! Very personable and informative! I enjoyed his visit.

Candy Aguilar Bond

19:58 20 Jan 21

I had a service call done by a very professional and knowledgable service guy named Brandon. I learned more than i wanted to know about ac's and what i can expect in the upcoming future! Thank you Brandon!

Denise NoTelling

19:41 20 Jan 21

Omar did a great job. He arrived on time, completed the job and left the house with no mess.

craig lex

18:56 20 Jan 21

Everything was done in one day and on time. It works great. Good people. Nick Zimmerman did the heat pump servicing. Friendly, knowledgeable and efficient.

mushi

17:15 20 Jan 21

David T is very professional and friendly。 He explained everything that I need to know 。I would definitely recommend Rite Way 。 Thank you for your good service。

Chris Mills

22:40 19 Jan 21

Brandy gave me an estimate for whole house water softener and filtration. She was very knowledgeable and courteous. Although I’m still on the fence..it is nice to have options to consider.

Krysti Slacks

21:49 19 Jan 21

He determined the problem, considered, discussed and shared options. He gave a price quote and date for repair to be done. He was professional, succinct and friendly, showing a sense of humor.

Mike DeSmidt

20:17 19 Jan 21

Nathan Hutchings

18:38 19 Jan 21

I never would have thought a duct cleaning would make so big a difference in air flow. The before & after pictures were dramatic. Looking forward to aeroseal next week. Thanks rite way.

James Perrine

02:14 19 Jan 21

Showed up early and worked hard until completed. Couldn't be happier with the service performed.

RJ Sliva

23:50 18 Jan 21

Super professional, super safe, great communication, would give 10 stars if that were an option.

Laura Jean

20:34 18 Jan 21

Kevin Long

16:30 18 Jan 21

Nick Z was great! Very professional service and explained everything about our HVAC system for us. Will keep coming back, thanks!

Heriberto Alvarez

03:17 17 Jan 21

Professional, on time, knowledgeable and courteous

Donna Ribka

15:20 16 Jan 21

Rite Way always sends courteous knowledgeable technicians. I am extremely pleased to recommend the company to even the pickiest clients.

JoAnneDick

00:49 16 Jan 21

Judy Burros

00:30 16 Jan 21

Service technician Marcus Knauss came out today with Charles. They installed all new duct work and installed a Pristine air filter. Both were on time, very professional, worked hard all day, and got this install all wrapped up. We could not be happier with their work. And our future electric bills thank you. Thanks Marcus and Charles - you guys rock!!!

phosie lotze

21:02 15 Jan 21

Marcus was prompt and friendly and his work on our AC unit was highly professional. We were also impressed with his care for COVID safe protocols and how clean he left everything he touched. Price was reasonable and all of our concerns were addressed quickly. Will definitely use again!

Gary Blomstrom

20:34 15 Jan 21

SIRE Homeowners

20:24 15 Jan 21

Nicole H

16:10 15 Jan 21

Matthew arrived on time and was professional and courteous. He answered my questions and offered good advice. Thanks.

gregg hage

15:42 15 Jan 21

Miguel is a very knowledgeable technician. He answered several questions I had about my water heat and water softener. Excellent service.

Elaine Walsh

15:33 15 Jan 21

Wish I could give the Rite Way team 10 stars! First of all, earlier this week Brandon came out to do the semi-annual maintenance on the two units - one on the house & one on the guest house. He was very professional and explained issues in a quite clear manner, and worked very hard to come up with solutions. The news he gave me wasn't great (one unit needs to be replaced & the other is on the way to being replaced) but he gave that news so calmly and clearly that I felt very comfortable with his assessment.The great service continued today when Jerry and Rene showed up to install the new AC unit on the house. They worked efficiently - finishing before 2pm - and left the place cleaner than they found it. Jerry explained the new system's features and thermostat so that I immediately understood the enhanced capabilities. Especially liked the fact that they paid particular attention to making the outside unit both javelina and pack rate proof. If only all contractors operated with such a strong sense of ethics and responsibility to the customer.Been happy with Rite Way for years -- this isn't the first time Rite Way has exceeded expectations - and now have more reasons to recommend Rite Way.

Fred anding

03:12 15 Jan 21

David was clearly customer focused.. he explained all the different issues that occurred on several visits and provided clear explanations of potential solutions.It seems like right now everything is working just fine..He has a great positive attitude..a definite keeper!!Fred anding

Scott Paral

22:18 14 Jan 21

Would have them do work again

pam gambrell

22:10 14 Jan 21

Russell McCulley

16:45 14 Jan 21

Great people, very knowledgeable and excellent service!

Stephen Saltonstall

16:38 14 Jan 21

Julian was thoroughly professional and helpful.

Johnny Spencer

01:12 14 Jan 21

Guy Ramsey

00:28 14 Jan 21

Randy Marcum

23:33 13 Jan 21

Did not ware masks over nose.

Yolanda Alaniz

23:17 13 Jan 21

Nan C Wyatt

21:42 13 Jan 21

Rite Way called about a maintenance check on our heaters. We scheduled an appointment. They advised they would call 30 minutes prior and showed up on time. Brandon was wearing a mask and a clean uniform. He was very polite and took care of the tests in a timely manner. I’ve been impressed with Rite Way from the start. Very professional

Gabriel Settle

16:59 13 Jan 21

This company has always gone above and beyond for us. They installed an entirely new system for us and gave us a great deal. Their maintenance staff are always polite and do a great job

Gary Clark

16:56 13 Jan 21

Louis came out and replaced the filter in my tankless hot water system. He brought two extra filters and showed me how to change the filter next year. He cleaned up the water after he was done and left the area clean.

Diana Hunter

16:54 13 Jan 21

Amy Downing

15:23 13 Jan 21

Rite Way is always dependable, quick to respond, and doesn’t do unnecessary work to run up the bill. Every person I’ve interacted with —schedulers, sales, techs —has been very helpful and polite. They are careful about Covid-19 precautions and always clean up thoroughly after the work is done. We use them for HVAC and plumbing.

emmanuel keedi

22:15 12 Jan 21

David Mittelstadt

21:53 12 Jan 21

Ken was pleasant, courteous and efficient. Answered all of our questions.

James Reynolds

19:59 12 Jan 21

Great service. Marcus was very professional, very efficient and very well qualified. I would like to have him perform future services.

karen davenport

18:14 12 Jan 21

Mr Valencia was great

Jim Corbin

16:59 12 Jan 21

This was my first service experience with Riteway, a semi-annual preventive maintenance job. Nick Zimmerman was great to deal with, obviously very good at his job and inspired my confidence in Riteway.

Julie Dunning

23:48 11 Jan 21

Less than a week after relocating to Oro Valley from the mid-west, Rite Way technician Jerry Anaya came to my rescue when virtually every sewer line required replacement. Jerry's estimate was one of four, and while not the least expensive, it was quickly apparent Rite Way was hands-down the best choice for this work. The nature of the project suggested we would all be spending some 'quality' time together, so the instinct guiding my decision was critical. I was not disappointed and am exceedingly grateful! In addition to solid and comprehensive plumbing skills, Jerry is dedicated, honest, courteous and (most importantly) can be counted upon to maintain a sense of humor. Jerry and everyone I encountered from Rite Way were knowledgeable, terrific to have around and absolutely delivered consistently on their commitment to value and service.

Jim Sorensen

23:20 11 Jan 21

Oscar was very professional and complete. He was great to work with.

Shannon

17:40 11 Jan 21

Daniel was very informative. He answered all of my questions without making me feel stupid. He also observed social distancing and wore a mask. Highly recommend.

Cal Montgomery

05:52 11 Jan 21

Our installers were knowledgeable and efficient. We received prompt service and a thorough explanation of the system. They did a good job of social distancing and protecting or home. I would have liked to give five stars,, but the only thing I might like to see changed is a more professional clothing appearance.Omar did an excellent job of cleaning the ducts and vents. He was patient and thorough. He was polite, conversational and friendly. Two thumbs up.

James Shiner

03:31 09 Jan 21

David Kraft

18:59 08 Jan 21

The technician was thorough and courteous. Well done Riteway.Michael Davis was excellent.

Elaine Wilder

17:11 08 Jan 21

Hamdi

03:01 08 Jan 21

Jesse Paulley

01:44 08 Jan 21

Steven Wannebo was the man, this guy showed up to my house when it was nighttime to troubleshoot my A/c and get it fixed that night. I would roll out the red carpet like he was showing up to the academy awards the next time he shows up to fix anything, this guy even showed me my attic which apparently was so big it has untapped potential to be rented out.... HERO. Use Rite Way

sheela allen

23:04 07 Jan 21

Don Fuentes

20:57 07 Jan 21

I was very impressed with Daniel Martinez the technician.Explained everything and was finished quickly.Very satisfied.Don Fuentes

Robert Partida

20:47 07 Jan 21

Brandon was honest and straight forward with what he was looking at. He called me back and made it clear on what he did and what plan of action to expect I couldn't have asked for a better tech. Keep my family warm this winter.

J Stall

20:47 07 Jan 21

Isailan came out for the 6 month maintenance check on my system. He was very courteous, professional and I enjoyed chatting with him very much. This is a great company to do business with. Thanks!

Al Estorga

19:34 07 Jan 21

Rhiannon Hastings

19:20 07 Jan 21

I needed a heating tune up and a Nest thermostat installed. I was given a time but was called by the office to say they had been delayed on a large job and to reschedule. They rescheduled at a time convenient to myself. The technician was friendly, professional and courteous. He was knowledgeable and explained everything to me without being patronising or condescending. I was so pleased with the service I received that I signed up for the VIP program. Would thoroughly recommend.

Anna Elardo

00:40 07 Jan 21

Maureen De La Ossa

00:39 07 Jan 21

Alma Cota

23:13 06 Jan 21

I would just like to say Rite way was amazing. Not only was my technician Brandon super knowledgeable and figured out what that awful smell was in my home, he fixed the problem with ease. I can't thank you guys enough!! Keep up the amazing work guys!!

Kathy McGuigan

23:11 06 Jan 21

Thank you David Valencia for your service. You were very professional and polite. You did a great job and gave us options.

Mrs. New

22:17 06 Jan 21

Mike Davis I always ask for with Rite Way Heating & Cooling. He does a great job and always gives good suggestions and excellent repairs for preventative maintenance. There prices are very reasonable and i would recommend them to anybody! 10 Stars if i could.

Bob Cummins

16:25 06 Jan 21

Roy V. Sr

00:57 06 Jan 21

Outstanding service

TERESA Bruner

22:46 05 Jan 21

Karen Joy Smith

22:30 05 Jan 21

Sommer Aldulaimi

21:48 05 Jan 21

Best service we have ever had. Our tech, Marcus, was amazing. He was professional, kind, honest, thorough, and did a great job.

Kirk Brownell, Sr.

02:25 05 Jan 21

Don Devens

22:46 04 Jan 21

Barbara Brown

22:38 04 Jan 21

Justin Tornatore

21:34 04 Jan 21

David was my technician for an easy fix on an older furnace. He was able to diagnose and repair the issue to get my house heated again. Very friendly and courteous service. Prices were very fair, and David did not try to upsell anything that I did not need.

Brianna Rooney

21:27 04 Jan 21

Angela Rudd

20:36 04 Jan 21

Marcus Knauss customer service was amazing, he cleaned and replaced our filter. Cleaned and wiped down and then flushed the system. Also our thermostat hasn't been working right, he was so polite and helped us to replace it. Thank you for helping us and explaining some other important things about the system to me.

Wendy Parker

18:23 04 Jan 21

Jorge, the technician was super nice and professional. He did a fabulous job! The office staff was super sweet! That type of personality will keep my business.

andrew samargis

19:59 01 Jan 21

L. Flinton

23:21 31 Dec 20

Roberto Garcia

20:43 31 Dec 20

dale regelman

19:37 31 Dec 20

Kenneth Beam is a true professional. It was a pleasure working with him! I want to also give a shout out to Brandon Hughes. Ken and Brandon “went the extra mile” for me. Keep up the Great Work!

Billy Potts

16:57 31 Dec 20

Great service and quality. Chris Munoz the field technician was outstanding!! He was very professional and took the time to explain what we was doing. Highly recommend.

Crystal Archuleta

02:52 31 Dec 20

Travis Peterson

21:56 30 Dec 20

Nicholas Zimmerman came to do the VIP maintenance on our newly installed system. He was very kind and professional, and did a very thorough job with everything. Very pleased with the service we receive from Rite Way every time they come out.

Gregory File

19:53 30 Dec 20

Roslyn Willis

22:09 29 Dec 20

Kay Carolan

18:51 29 Dec 20

Lois Karas

02:21 29 Dec 20

I just want to thank Rite Way Heating & Cooling for the “Great Customer Service and Outstanding Work” they provided our family. During a routine service on our two AC units, a Rite Way technician (Michael Davis) was able to trouble shoot and diagnose a malfunctioning furnace we had. He was able to assist us in making the right decision to replace the entire unit (as it was already 16 years old and more than likely not last another year or two). A project manager (Eric Pennekamp) was immediately dispatched to our home. He evaluated our home and provided us with an in-depth analysis of the options available. After we selected the right AC unit for our home, Rite Way sent out a team (Robert and crew) to install the new unit. Now we are back to normal and should not have any AC problems for a long time. I can’t thank Michael, Eric, Robert and crew enough. They are extremely knowledgeable in what they do, but what impressed me the most was their personalities/attitudes. They really care about taking care of the customer. I look forward to doing business with Rite Way for a long time.Thank youBrian & Lois Karas

Daniel Stutsman

01:19 29 Dec 20

Vickie Ford

21:59 28 Dec 20

Mike Collins

19:14 28 Dec 20

Richard West

17:55 28 Dec 20

I just wanted to give Dave Shirley of Rite Way a shout out for his 5-star work. We were very impressed with his competence and perseverance. He came out Christmas Eve afternoon and repaired a thorny igniter problem on our new furnace unit. Evidently the igniter was faulty which required a trip back to the shop to get a replacement. Dave didn't leave until everything was working. Thanks, Dave, for an outstanding job during holiday season.

Phil Phelps

17:21 28 Dec 20

D'aarin is a very friendly and professional technician. He handled every concern I had, and took enough time to answer my questions, while completing the service in a timely manner.

Linda Paxton

18:39 24 Dec 20

Kevin Sanders

11:42 24 Dec 20

Andrea O'Bert

07:04 24 Dec 20

We’ve been having a bit of trouble with our furnace this winter which caused us an outrageously high gas bill! We called Rite Way and they sent David to help us! David was incredibly helpful and did his best to make sure that our furnace was in perfect working condition. However, the problem persisted and when we called Rite Way again, they set up another appointment for us immediately, free of charge, with Jesus! Jesus found that the problem was with our thermostat, not our furnace, and now everything is working perfectly! We are so thankful for both David and Jesus’ help and for the professionalism, promptness & efficiency of Rite Way! We signed up for their maintenance plan and will definitely be using them in the future!

Jim Gaus

04:09 24 Dec 20

I'd like for the same person to have ownership of my account and do the semiannual maintenance every time, but maybe this is an entry level position and people move up. Today we had Kenneth and he did very well. He appeared to be thorough and spoke knowledgeably about our systems. He came across very professional. He can come back here anytime.

Andrea Steiner

02:32 24 Dec 20

Erin Edwards

20:36 23 Dec 20

C Nazos

18:55 23 Dec 20

I wouldn't use any other company.

Eva Carrillo Dong

07:23 23 Dec 20

The service I received was excellent. Miguel and his colleague were very professional and knowledgeable. They bent over backwards to make sure their work was of the highest quality. I highly recommend them.

Victoria Sundin

03:20 23 Dec 20

Charles is a true professional, he notified us about his estimated arrival time which was important to us. He then evaluated the entire HVAC system to assure there were no problems and took pictures of the entire system which showed the system was working properly.

James Zwierlein

01:58 23 Dec 20

Daniel came out and installed gas lines for a bbq. He was courteous and did a great job. I would definitely recommend Rite Way Heating, Cooling & Plumbing for any future work.

Vince Johnson

01:27 23 Dec 20

I have had nothing but a great experience with Right Way! Their

Sharon Jensen

22:20 22 Dec 20

Marcus Knauss arrived on time. He was very professional, explained the problem and work to be done; which was accomplished in a timely manner. Appreciate his good work.

Alexandra Hanks

21:36 22 Dec 20

I had them install a new faucet and a Reverse Osmosis system. It was quick and everything works, no leaks. I'm very pleased with the service.

Efren Garcia

20:05 22 Dec 20

Sara Dineley

06:03 22 Dec 20

I called Rite Way for a second opinion after Goettl told me I needed a new system and it would cost 20,000 dollars. David came out and could not find the problems Goettl found, but did say that carbon monoxide was showing in the attic. David recommend that I call SWG and have them come out and see what they find. SWG came out and found a gas leak that only they would be able to find ( their equipment is sensitive enough). They repaired it and found no carbon monoxide. I was thankful that David was honest with me and recommend SWG come out. Thank you Rite Way for your honest technicians.

Edward Conley

22:02 21 Dec 20

Dan Li

20:46 21 Dec 20

Mac Robison

15:19 21 Dec 20

Juan is an excellent technician and a true craftsman.

Anthony Juniper

00:01 21 Dec 20

kevin lords

19:07 20 Dec 20

Jerry Anaya was a nice and professional young man. He and his assistant, AJ cleaned up a stubborn clogged kitchen sink. I have found the company to call for our plumbing needs. Thanks Rite Way!

William Sleeth

01:07 20 Dec 20

Peggy Thompson

01:26 19 Dec 20

These guys are great!

Linda Good

14:13 18 Dec 20

Mike Davis did a great job for us. On time and efficient. We called today and asked for Mike to come see us regarding our ageing air conditioner. Again he did a great job and we want Mike to do all of our future work.Mike was here a few days ago to inspect our heating system. Once again on time and a professional job with suggestions. Thanks Mike.

Shirley Bordner

02:07 18 Dec 20

Steve Beller

00:24 18 Dec 20

Rick

21:46 17 Dec 20

Matt Dean did our annual heating checkup and maintenance. Matt performed the work in a professional manner and we were impressed that he maintained COVID pandemic precautions at all times as that is a great concern of ours. Thanks Matt for doing a good job.

Frederick Acosta

19:42 17 Dec 20

From their Customer Service Reps on the phone to the Service Techs out in the field, Rite-Way Heating, Cooling, and Plumbing stayed in touch with us regarding the plumbing work we had requested. Daniel Amaya, who did the inspection, the estimate, and the work, was courteous, and stayed in communication every step of the way with the job. He answered all of our inquiries, and the plumbing job was done efficiently, and on time.

Jane Swivel

18:35 17 Dec 20

Bob Lamar

17:50 17 Dec 20

Mike was very efficient and keep me posted several times regarding status of repair. Very timely and thorough inspection and repair..

Steven Bauer

21:25 16 Dec 20

From the start with the RiteWay team from Sales, Technical assessment, Installation as well as financing from Lowes a 5 star treatment. Thanks to Richard, Frank & John for the front end work. Most of all I want to thank Lorenzo and his team Rick,Bobby, Luis and Justin for their hard work until 9:30 PM ! They finished the job in one day Demo, Installation of Duckwork, Furnace, Coll, Condenser .. Rite-Way jumped on this job fast while others were afraid of the work and ran from it.....

Charles Steffen

17:44 16 Dec 20

Brandon Soop was energetic, conscientious, answered all my questions and gave a great tutorial on the monitoring set-up for our system. He was very personable and easy to chat with and his way of explaining was good for a novice. Thanks again Rite Way for always having great people to help us.

Denis Cournoyer

22:21 15 Dec 20

I was pleased with Rite Way being able to schedule the work within 12 hours of my call. Richard Bogart was on time, actually early, and completed the service needed to repair the condensation pump and start the heater. He gave me multiple pricing options for additional service and parts, but did not pressure me in any way to accept any of the options.

Don Valoze

20:43 15 Dec 20

David Monroe

20:26 15 Dec 20

Technician Juan Lopez, was knowledgeable, friendly and explained exactly what the issues are. I will request that he come the next time I have HVAC issues.

David Dreibelbis

15:57 15 Dec 20

Rashida Gadiwalla

12:12 15 Dec 20

Lynn Geyer

03:20 15 Dec 20

Chris called about a half hour ahead to let me know when he would arrive. He arrived right on time and went right to work maintaining our 6 mo old heating/air conditioning unit. He was so easygoing and friendly. He was very thorough. He provided me with some information about a type of equipment that might make my system perform more efficiently but he did not pressure me at all to buy it. I have had nothing but 100% satisfaction with every person I have dealt with in this company. I very highly recommend them.

Tom Utley

01:04 15 Dec 20

Tina Montague

00:09 15 Dec 20

Carl Hayes

19:15 13 Dec 20

Spurtler

18:37 13 Dec 20

David Tona just completed our annual heating service. He did an excellent job and took before and after pics to show me what he had accomplished. I had a hypoglycemic attack just as he arrived and he made sure I was ok before starting work. Good man!I have been a Riteway customer for 10 years and have watched the company get better and better. The soft skills of their people continue to improve. I do not know what or who has been the driving influence for the improved services but keep it up.

Michèle Gamba

18:45 12 Dec 20

After going through his checklist and not finding any fault in the system he searched relentlessly and found the culprit (an old part of a wasp nest) for preventing the auxiliary system to work with reliability! Thank you Ronald W Miles JR for being so persistent!

Donna Wilkinson

18:38 12 Dec 20

Robert Otanez

15:26 12 Dec 20

Rite Way's technician, Jerry Anaya, was a true professional. He told me he has been up since 5 that morning and he still has to go to help other customer's. He arrived at my house around 8:30 on a friday night. I am knowledgeable about water heaters and I knew what part failed. I had already shut off the income water to the water heater and started cleaning all the water in my garage. Jerry knew that the Honeywell part needed to be replaced. He took a picture, told me this part needed to be ordered and the office will schedule another technician to come out to replace and make sure everything is operating properly. Unfortunately the part and for Rite Way to return to install would be on Monday or possibly Tuesday. Jerry gave me a price quote and told me the office will call the next day. Jerry did a great job and help in getting everything communicated to his office and with me.I also fully understand that parts take time to order, get received and then for a company to schedule to come back out to replace and repair. So for me, in these crazy days we are all in right now, we need patients, we need understanding and when things like this happen to your hot water heater things just can't get fixed in a blink of an eye! Believe me Rite Way Heating ,Cooling & Plumbing will be there for you and will make things right for you. Plus their customer phone service office was outstanding. They called many times. That is a great service to give to your customers. For me, communication is big part of my return business.Thanks Rite Way.

D. Judstra

20:32 11 Dec 20

Julie Aventino

20:17 11 Dec 20

Thank you, Jorge Aguayo for the maintenance on our heater/ac unit. Polite, courteous, friendly service.

Rick Malkin

19:59 11 Dec 20

Jane Toriello

02:59 11 Dec 20

Very professional and careful with precautions due to COVID.

Kristin Quigley

00:17 10 Dec 20

We had routine maintenance today on our systems. Steve W was professional, friendly and thorough.

Sam Logan

00:01 10 Dec 20

Myrna Collins

18:13 09 Dec 20

These people are very professional, have great customer service and give their customers free a.c. pads when they purchase a new unit. The 2 men that came in to install my unit were very friendly and they worked really fast and did a beautiful job. The follow up visits and calls show their level of commitment to their customers. Great customer service

Joyce Stewart

03:42 09 Dec 20

From our first contact for an estimate to until the last paper work was signed after installation - nothing but high praise. ALL the staff were professional,friendly, efficient and skilled in their particular areas. Price was competitive.

Interstellar Warrior

21:19 08 Dec 20

Peter J. Barber from Rite Way did an excellent job! My heater was not igniting and Peter found the cause pretty quickly and he detected a gas leak as well. He got my heater running again and fixed the gas leak. He’s also a real nice guy, very friendly and informative. Thanks Peter!

Adelita Grijalva

11:33 08 Dec 20

Kammie Alonso

20:31 07 Dec 20

D’Aarin, is professional, explains well , and I trust him. He’s EXCELLENT.

A Hale

22:11 05 Dec 20

Martha Castleberry

02:03 05 Dec 20

Mike Davis did an excellent job repairing our heater. He arrived as scheduled and he was particularly respectful when entering our house while he was working. Mike explained each step he was taking to figure out what was wrong and what he would need to do to get the heater working again. Once he completed the repairs, he carefully checked to be sure the heater was operating properly and safely. Mike was friendly but professional and we felt very confident in his knowledge and skills to do the job correctly. Thank you, Mike!

Albert Contreras

22:23 04 Dec 20

Stephen was accommodating when asked to cover clothing in closet area. The dispatch person was sure let Stephen know what was needed. thanks.

Judy Skog

21:50 04 Dec 20

David was knowledgeable and explained what he found

Karen Fouquet

21:27 04 Dec 20

ellen brownhill

18:29 04 Dec 20

Rose Castilla

17:16 04 Dec 20

Our air conditioning went out on a Sunday. We called Rite Way and were not disappointed. The service person. David, was courteous, knowledgeable, timely, and Covid 19 aware. We were very pleased with the work done and how professional this young man was. Never pushy just explained what was wrong and actions to fix it. He was very patient and we felt we were given an honest and professional opinion. We will always choose this company and David for future work if needed.

Julie Olson

17:06 04 Dec 20

Susan Stupfel

17:04 04 Dec 20

Juan has been our serviceman since we moved into this house. He is particularly skilled at patience, listening and thoroughly explaining everything we have talked about.

bill helms

16:46 04 Dec 20

D'Aarin was very professional. He performed HVAC maintenance. Told us that we could improve life of our compressor. He came and installed the kit and discovered problems with our electrical box. D'Aarin went above and beyond to solve our problems.

SJ SCHMIDT

16:29 04 Dec 20

Candice Ann

16:18 04 Dec 20

Thank you Riteway Ventilating for fixing out heat! Our service tech Charles Mann was very knowledgeable. He explained in detail what was wrong and got if fixed quickly. Fast service and very courteous. We highly recommend Riteway.

Kenneth Armstrong

07:02 04 Dec 20

Nicholas Zimmerman arrived and flawlessly inspected my system in preparation for winter use. His attention detail and ability to explain the steps taken was a great help to me understanding what steps I could take to keep my system running smoothly between scheduled services. He explained additional money saving services that the company could provide and emailed me literature for consideration. Awesome customer focused technician.

Dan Ireland

01:37 04 Dec 20

Very capable and polite staff.Great service. Fast and efficient.

maura ingle

01:20 04 Dec 20

We love Rite-Way! Very professional. Richard H was awesome. A great company with wonderful technicians.

susan garber nevins

00:16 04 Dec 20

I appreciate their concern for their customers and their timeliness. The pricing couldn't be more fair!

Stephanie Daniel

23:20 02 Dec 20

Steven did a great job! Played with the dogs and was on his way!

Lynn Aldrich

21:47 02 Dec 20

Gilbert was professional and experienced. He came 6 months ago to do a 6 month maintenance and this time remembered my dog who is no longer with me. He took his time inspecting my equipment and and made helpful recommendations. I believe the biannual maintenance plan is valuable to both me and my heating and cooling equipment.Lynn Aldrich

Jose Montalvo

18:59 02 Dec 20

Laurel S.

18:13 02 Dec 20

Jorge was so friendly and professional. Very careful about Covid protocols, really knew his stuff and was very informative without being pushy. So nice so work with!!

Janet Landis

02:31 02 Dec 20

A very big Thank You! to Dustin Powers. Great friendly and super helpful service on my furnace. He came up with a way to keep the filter in place that has always come out of place for the 10 years I've had it. Rite Way is the best!

Andrea Pitrat

01:22 02 Dec 20

Last month our water heater broke, called Rite Way from a referral. They did a great job. Now our air Conditioner went out broke. Called Rite Way and they came the today and now we are enjoying nice cool air. They have shown up on time, returned phone calls and texts, recognition was professional. All great. Will call them every time we have a problem and will refer everyone we know to call them first. 12/01/2020: Hot water heater we bought and was installed by this company went out, they came out but due to holiday weren't able to repair for several days as part was from another state. They called the next day and decided they didn't want me to have to wait so installed a whole new water heater. Everyone at this company is wonderful to work with and I highly recommend them. They have also work on my air conditioner.

Ernie Palladini

20:29 01 Dec 20

Wesley Merrell

19:55 01 Dec 20

My technician was Dustin he was super friendly. Everything about his service was perfect he got my HVAC fixed very quickly. Will use this company in the future and I’m gonna request for Dustin!

Woody Scally

23:47 30 Nov 20

Ann Christensen

23:10 30 Nov 20

Upon returning from the cemetery in 100+ degree heat, we discovered that our home A/C was broken. Riteway Heating, Cooling, and Plumbing sent Delbert Valdez who came within the hour and discovered that a part was broken. He was so sympathetic to our loss and, even though it was late, he went to the shop to get the part and made the repair that evening. He was caring, friendly, professional, and got the job done. We were not charged for the repair because we have a service contract. Thank you!

Robert Baker

18:01 30 Nov 20

Mike did a great job. I am confident my system will perform great now!

tosh [email protected]

23:43 25 Nov 20

Jerry and his partner (I'm old, so I forgot his name) were great. From start to finish they were efficient and professional. I appreciate everything!

Debbie Smith

21:29 25 Nov 20

We trust Rite Way .

Carolynn Pifer

04:25 25 Nov 20

Excellent service professional reasonable cost. Always available and on time.

Jay Bickley

22:41 24 Nov 20

Kenneth Beam came out to do our semi-annual AC service and did a terrific job with the service and communicating each step of the process. The Scheduling and Appointment went without a hitch...I highly recommend RiteWay Kenneth for all of your Heating and Air Conditioning needs!

Gary Garrison

22:38 24 Nov 20

Susan Lynn

05:37 24 Nov 20

Chris arrived when he said he would. He seemed meticulous on maintenance, explained & reset thermostats (3) in our new home, relaxed filters & replaced the AC capacitor. He was respectful of cleanliness in the house & was so good about wearing a mask. He was terrific & helpful. Was the best service I’ve had. Thank you.Susan Lynn

jeanelle raybon

03:34 24 Nov 20

Professional, respectful tech who took time to explain maintenance. Following CDC Covid guidelines. I have used Rite Way for 12 years. Great company.

Meladee Stankus

22:10 23 Nov 20

Very neat and clean job. Installed soft water system.

Brian Philbrook

14:22 21 Nov 20

Yes, the price is on the higher end of the spectrum. This is one of those cases where you get what you pay for.We had compressor issues begin this year, and the summary is that has issues starting and needed to replace it, but it was under the extended manufacturer parts warranty. Unfortunately a parts warranty means we still have to pay for the process and incidentals to replace it which in this case means a tear down of the ootdoor unit and drain/recharge of the refrigerant. Lesson: pay attention to the warranty type from the manufacturer as this is alot of work (5+ hours of professional effort), and refrigerant isn't cheap; the installer isn't the source of the warranty.Charles was our tech for the day to do a compressor replacement and a full inspection with some cleaning in the mix. He did a great job and was willing to engage my [numerous and probably annoying] questions. He understood the inner workings, mechanics, and science of what he was dealing with. He made sure he didn't make a mess, managed his own trash, and was sure to clean up after himself. He didn't try to sell process/product that we didn't need, based on the inspections. If he is willing and the need arises, I would be happy to have him return.

Gary Steffens

01:26 21 Nov 20

Sharon L. Scott

23:44 20 Nov 20

Jerry came out to give me a quote on installing a reverse osmosis water filter and installing an additional outside water faucet. He and his helper were very polite, efficient and professional. They got me the quote on the spot and left me some literature on the filter. I appreciated their manner very much.

Gordon Ingwersen

22:43 20 Nov 20

Max Churchill

21:01 20 Nov 20

Patrice Lewis

15:46 20 Nov 20

Donald Williams

02:48 20 Nov 20

Ben Gohn arrived Tuesday morning dressed in uniform, face mask and booties as he enter my home to perform a site survey. After initial greetings and pleasantries were exchanged, Ben asked a few basic questions about desired temperature settings and comfort in the home. He then surveyed the home for sizes of the rooms and windows. Ben then combined all the relevant data into a presentation of four different units and their respective attributes along with cost savings and the bottom line prices. Ben found a design and installation flaw that will be corrected when the new unit is installed. Ben's style was to let me ask all of my questions and concerns and then answer them to my satisfaction and is seeking answers to one that made him stop and think. He presented me with proposals for all four units that give me time to check out other options available to me. Ben is a valuable asset to Rite Way Heating, Cooling & Plumbing and I hope to be doing business with in the near future. Thanks Ben!

Christopher Crosby

02:47 20 Nov 20

Diane Dimond

02:04 20 Nov 20

Richard H was professional from beginning to end. He addressed my questions completely with no hesitation and I appreciated that he put shoe coverings over his shoes.

Sherri Mcgahan

00:36 20 Nov 20

Dan L

23:16 19 Nov 20

Framingham Tire

20:19 19 Nov 20

Jude Kianka

19:10 19 Nov 20

Great service and very professional

Judy Shipman

19:02 19 Nov 20

We had our maintenance check on our system done by Nicholas. Very polite & respectful. He displayed considerable knowledge of the unit and addressed particular benefits we could receive from different operational functions. A very positive representative for Riteway.

Susan Murray

18:05 19 Nov 20

Very professional, friendly techs. Great service and prices are good.

Barri Herman

14:44 19 Nov 20

great company - installed my AC in June 2019 did a really fantastic job. came back to check the installation and added more sound absorbing material. AC works just great and they did a tremendous job on the install. Cleaned up an mess and set everything up for me.Dec 2019 - just had the first service to check the heating system - D"Aarin Artis was excellent - sorted out a couple of minor thermostat problems and was extremely helpful. Very satisfied overall.Just had my system maintenance done by Nicholas - great job and taught me some new things about how my wireless thermostat works to make the system even more efficient. Most impressed yet again with Rite Way and their technicians!

Lyn Socks

01:20 19 Nov 20

We have been using Riteway for our HVAC needs for quite a few years. Today we had our Furnace and AC serviced,Ron Mikes was our service tech. Extremely thorough and competent.

Bryan Arnold

17:36 18 Nov 20

Steve Shaughnessy

00:52 18 Nov 20

Leticia Reyna

23:34 17 Nov 20

Renate Collins

22:57 17 Nov 20

Alfred Santa Cruz

20:50 17 Nov 20

Mr. D'Aarin Artis Richards did a fantastic job. Very professional and courteous. Thank you Rite Way.

Terry Dyess

00:40 17 Nov 20

David T. did an excellent 6 month tune up on my main house HVAC System and guest house Mitsubishi Mini Split system. Very professional and very thorough on his work. Great experience. Thanks.

Robert Rhode

17:27 16 Nov 20

Courteous, competent, helpful in explaining the maintenance issues

rick risteen

18:01 15 Nov 20

Your techs are very knowledgeable,fast,&polite. oscar & peter worked very hard on a old furnace. they brought it back too life with a small amount of parts. I am pleased with their work. If I need to call a repair shop I will call you first.

Debbie DeMeritt

01:09 14 Nov 20

Kirsten Bert

22:50 13 Nov 20

Edward Orinski

21:45 13 Nov 20

David was very knowledgeable and answered all my questions. This tech is an asset to Rite Way

Charles Sparks

17:37 13 Nov 20

I had a water leak in the ceiling of my kitchen and Rite Way sent a very professional plumber the same day! I was amazed on how fast the repair was done. Also, the technician did recommend a good restoration company who also came the same day. In truth I called around and Rite Way was the only company who would come that same day

Ken Janes

02:11 13 Nov 20

I recently enrolled in the Rite Way VIP service program and just had my semi annual service. Marcus is my service tech and i wish I could give him a rating beyond five stars because he deserves it. Marcus is extremely knowledgeable, professional and an asset to Rite Way. Marcus explained the service he performed in detail and recommended products to make the units run more efficiently and extend their longevity. there is no doubt that Rite Way is a five star company represented by five star techs.

Ernesto Rivera

22:41 12 Nov 20

william caldwell

20:53 12 Nov 20

Stanley Ponczek

19:10 12 Nov 20

Dave V has been my technician for a few years now.He always answers all of my questions in a waythat is easy to understand.

Jefferson Stensrud

14:38 12 Nov 20

Gilbert Rodriguez arrived at our house to do a heating and cooling (furnace and air conditioning) checkup for us on Weds., November 11th. It was probably the last appointment on his busy day and he could have tried to reschedule us, BUT NO, his dedication to service, company, and himself shined through!!!He was most pleasant and he very conscientiously attended to the devices he needed to check on. He made a thorough inspection, offered some recommendations about installing some surge protectors for our own operational and financial benefit, and then he wrapped up his visit. He was very informative and truly helpful. I really appreciate the fact that he was willing and able to present the information to me that he did.We were more than completely satisfied with his visit! Rite Way has a valued employee and should be very happy with Gilbert Rodriguez!!

Jon Hurst

04:02 12 Nov 20

Marcus came out to give our HVAC it's inspection. He was very courteous, very efficient, and very knowledgeable.

Linda Q

02:34 12 Nov 20

Tyler and his installation team were very professional, neat and efficient. He actually made a return trip to follow-up and did more than I expected to remedy my one request.Brandon, the project manager, was also very professional, informative and thorough. RiteWay knows what they are doing and are very proficient at what they do!Jazmine has been to my home 3 times and every time has been very professional, personable and completed all the work in a timely manner. She always asks if I have any questions and if I do, she answers them thoroughly. I've asked that she is listed as my permanent service technician. It's great that Rite Way hires women and vets - they are a great Tucson asset for doing so!

Tom Peterson

02:01 12 Nov 20

Just had my HVAC serviced prior to using the furnace this winter. I was very pleased with the quality of service that Marcus provided and will definitely use Rite Way in the future.

Chris Cuestas

22:25 11 Nov 20

Sean Elliott

20:00 11 Nov 20

This was a planned maintenance call. Everything about the visit was highly professional, from the scheduling and confirmation contacts to Jorge who was on-time, very informative and was careful to wear all the appropriate PPE for his safety and my family's.

Judy Krausser

19:33 11 Nov 20

Eric, the salesman was very professional when we needed a new ac unit. He talked us thru the best unit for our home and had it installed quickly. I definitely recommend him and Rite Way.

Janet Sirbeck

16:43 11 Nov 20

Denie Bich

03:45 11 Nov 20

Was very happy with the service and the technician!! Thank you Denie Bich

Megan Tweten

23:15 10 Nov 20

I am so happy I chose Rite Way Ventilation Co. to service my ac/heater. They came out and cared for everything and Gilbert R Rodriguez even came right back out when my heater did not work. This was not rite ways fault in any way. The thermostat was programmed incorrectly again not by rite way. Gilbert went above and beyond to identify and correct the issue to make sure my heat was working before he left. Thank you so much Gilbert for fixing it and making sure we don’t freeze tonight! You are awesome! Thank you rite way for employing such awesome people and caring for your customers!

Joe Kelley

19:47 10 Nov 20

Oscar was very professional and helpful. Very good technician.

Kelsey Haight

18:07 10 Nov 20

We bought our house a year ago and the previous owners had the PB pipes replaced. We did not know where the water lines had been put so RiteWay offered to send someone out to help us identify where they were. Miguel had been one of the plumbers who worked on our house and helped us to feel confident in knowing where our pipes were so we can start hanging photos and mount our TV in our living room, which shares a wall with our master bathroom. Wyatt helped me on the phone and was very understanding and graciously sent a plumber at no charge for us. Miguel was very professional and knowledgeable. We really appreciate them taking the time to help us with this so we don't accidentally puncture a pipe.

Thomas Fullington

18:05 10 Nov 20

Technician David Feldman did the annual check of my furnace on 11/4/20. I'm very pleased with him and the HVAC service he performed.

W.L Wells

04:47 10 Nov 20

Martin was all about customer service. When you go the extra mile it is not very crowded. Great job today.

Mitch Pisik

00:32 10 Nov 20

Hui Xiao Chao

00:04 10 Nov 20

I remotely worked with Miguel with main line backup issue. Miguel was extremely professional, patient, and nice. He thoroughly examined the house and provided detailed explanation for what was causing the problem with patience. He offered many options with pros and cons for each option. I also really like the personal introduction of our technician sent by text. I felt very fortunately to have Miguel as our technician, and I highly recommend Rite Way.

Laurie C

23:26 09 Nov 20

I’ve used RiteWay for HVAC needs since they installed my new system 2 yrs ago. They are always very professional and responsive to my needs.Recently had technician Dustin Powers out for regular maintenance check - he was thorough and knowledgeable and ensured any concerns I had were answered. Highly recommend this company.

Shan M

19:50 09 Nov 20

Professional and on time. Didn't have one filter on hand so he is going to drop it off later. I appreciate that. Didn't wear foot coversThey normally do. Otherwise a great experience.

David Clark

18:37 09 Nov 20

My technician David is 5* Everything was explained and I hope to get him again

Alan Wickman

18:12 09 Nov 20

Marylou Elton

17:40 09 Nov 20

Our tech, Nicholas Zimmerman, was great. Went the extra distance to provide good service and was knowledgeable about the system. We will request Nicholas as our tech for maintenance.

Juan Peru

17:12 09 Nov 20

Akrum Tamimi

19:46 08 Nov 20

Great and professional staff and technicians. They reviewed my application and found out that I qualify for the lower rate at COSTCO Financing. I dropped from the 4.5% to 2.99% financing. Thank you.Great company and great services.

J. Lane Randolph

15:09 08 Nov 20

I have used this company for years. They are responsive, detail oriented and committed to customer satisfaction.

Jacinta Wahlmeier

22:11 06 Nov 20

Super friendly staff and it was easy to schedule the appointment and he called on his way. Very satisfied with customer service, great job!

Lynne McGee

17:20 06 Nov 20

Technician Marcus is professional and provides a detailed explanation of work completed. Marcus has already been scheduled for the April 2021 maintenance visit.

Edie Pepping

22:00 05 Nov 20

Harvey Holleman

16:25 05 Nov 20

All work professionally done. No problems

Teresa Wilson

03:47 05 Nov 20

Martin is a very capable plumber and performed all the maintenance work skillfully and efficiently. He solved a problem with my water heater and explained everything so that understood both the problem and the solution.

Rudy Rodriguez

02:28 05 Nov 20

rachel reece

00:17 05 Nov 20

Sarah Darkwood

22:27 04 Nov 20

Jerald Zambrano and the man accompanying him (didn’t get his name) quickly and efficiently found the problem we called them out for and were super personable!!! Because of their customer service, if anything ever breaks down, we will be repeat customers.

Sara Brown

21:07 04 Nov 20

The receptionists and service personnel are always pleasant and professional. The work is done efficiently and they are off to another appt.

Jim Gardner

18:29 04 Nov 20

Raymond Jones PhD

14:21 04 Nov 20

Since moving to Tucson I have tried a number of services for HVAC repair. Rite Way has been the best priced and most responsive of the companies I have used. Pricing has been excellent and they have not tried to sell me a new unit when they have come out for repair.

John Kolberg

00:32 04 Nov 20

Mark DeArman

21:23 03 Nov 20

The technician was very professional and completed the repair in a very timely manner. Would engage Rite Way services again

Sharon Guard

19:54 03 Nov 20

Rite away Rep Jorge was great, very professional also answers my questions. Great Company great service. Thank youSharon

Russ Hansen

19:50 03 Nov 20

Technician David Feldman was superb. Highly recommend.

Ed Berkeley

17:52 03 Nov 20

Barbar Palmer

02:56 03 Nov 20

Josph came to figure out an elusive problem and figued it out. Bless him. Also D'Aarin was here and did a beautiful job also. Between these two gentlemen they wouldn't give up. I have used this company for over35 years and will contonue to do so. Very kind and customer friendly

Kristin Delaplane

01:24 03 Nov 20

Always provides excellent, courteous and prompt service

L Dean Jensen

03:48 02 Nov 20

Last year Rite Way installed a Lennox variable speed 4-ton split system in my home. My experience with the unit has been great. I hardly notice when the AC or furnace comes on, and the temperature is maintained very close to the desired temperature. In addition, their service personnel are on time, quite pleasant, and happy to explain what they have done and any questions I might have. Great job!

Brandy Kadous

20:56 30 Oct 20

Rireway was prompt in returning phone call.technician gave me a heads up when his arrival would be and finally troubleshooted the problem... good job

P.J. Dixon

19:48 30 Oct 20

Michael Taylor

16:50 30 Oct 20

Kelly Philips

16:01 30 Oct 20

Brandy was excelent!!!!

Andrew Fekete

03:39 30 Oct 20

Charles was professional and knowledgeable. Solved our problem and left everything clean. Thank you.

Jean Morse

22:52 29 Oct 20

The Tech, Omar Rivera was very efficient and informative as to the job he would perform .His work was done professionally and he cleaned up after the work was done.I would certainly use RiteWay again.

James Swinehart

21:38 29 Oct 20

Chris Munoz, the tech was extremely professional in performing our servicing . He took time to explain all the test reading, showed me pictures of the read outs on the test meters and went out of his way to answer my questions.He followed all the safety protocols with mask, gloves and shoe coverings. Rite Way has been a great company to deal with since installing our new HVAC system three years ago. Chris certainly represented the company well.

Susan Roberts

21:15 29 Oct 20

Morris Lenk

19:51 29 Oct 20

Michael Calkins

13:13 29 Oct 20

Gertraud McGill

21:42 28 Oct 20

Technician was timely, very nice and professional. Rite Way is a great company and I can only highly recommend their products and services. We will never go anywhere else. Thank you!

Josie Becker

04:04 28 Oct 20

Another 5 star visit from RiteWay. The technician, Marcus Knauss has been here a few times and he is very professional, smart and respectful...great phone customer service to set up the appt and a reasonable text before they came that told us who was coming and their Covid precautions and what they’d like from us too. 5 stars for sure.

Richard Brandmahl

03:12 28 Oct 20

Rite Way A/C service was fast, efficient and reasonably priced. Peter did a great job cleaning my air handler coil. I highly recommend Rite Way.

JL Wadsworth

02:20 28 Oct 20

Brandon was our rep and walked us through on what to expect from removal of the old HVAC system to the installation of the new system, permits, etc., and patiently answering the numerous questions we had. Wayne, Alonso, and Holland removed the 20-yr old HVAC system then installed the new system and vents. Luis removed our 20-yr old water tank and installed our new tankless water heater. Each and everyone of Rite Way's employees were very professional, courteous, respectful and took the time to answer any / all questions my Hubster and I had. Would we recommend Rite Way.... ABSOLUTELY!!!!

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