Here at Rite Way, we always do our best to make sure our customers are very satisfied with the experience and working with us. At the same time, we recognize that we always have room for improvement if we want to continue to be the best air conditioning and plumbing company in Tucson.
If we’ve done business with you, and you are totally satisfied with our performance, please click one of the links below and leave us a Five Star review to help other customers find us.
If you are not yet totally satisfied with your Rite Way experience, instead of writing a review, please give us a call at 520-201-3385 so that we are aware that we did not meet your expectations, and give us a chance to see what we can do so that you are totally satisfied.
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$65 Complete AC/Furnace Tune-Up
Keep your AC and Furnace in tip-top shape with bi-annual complete AC/Furnace Tune-Ups. Our expert technicians will inspect and optimize your unit, catching any potential issues before they become major problems. By investing in a tune-up now, you’ll avoid the rush and potentially costly repairs. Stay ahead of the game and keep your home safe and comfortable all year round with our professional $65 Complete System.
Valid Until: 12/31/2024
Posted on Dakota RoberdsTrustindex verifies that the original source of the review is Google. The tech that came out, Kenneth Beam, was very professional, friendly, and efficient. We definitely appreciate the work he did as well as additional knowledge to help keep our AC running as efficiently as possible.Posted on david sheinTrustindex verifies that the original source of the review is Google. Excellent skill and service!Posted on Stephen GoldingTrustindex verifies that the original source of the review is Google. Our technician, David Feldman, is reliable, friendly and knowledgeable. Rite Way just replaced our HVAC with a heat pump and the crew were also quick, efficient and friendlyPosted on Gail CusackTrustindex verifies that the original source of the review is Google. Jaime came to pump out pur septic tank. He was knowledgeable, personable and respectful of our property. RiteWay was so easy to deal with. Will definitely use them again.Posted on Mike BlishakTrustindex verifies that the original source of the review is Google. One the years it's always been a pleasure dealing with RiteWay, most recently it was for the annual water heater maintenance. Marco N. was the tech assigned to the job, he was personable, knowledgeable and efficient providing outstanding, neat and complete service. Kudos and five stars to Marco N. and RiteWay!Posted on Alexis StraussTrustindex verifies that the original source of the review is Google. We own a 720 square foot mobile home. We wanted to install a split system, with existing vents. No vent work required. No electrical work required either. They had a “project manager” aka sales person come out to give us a quote. She was lovely and I really liked her and I know this isn’t her pricing. They quoted us $24,000 for a split system for a 720 square foot mobile home with existing vents and electrical already done. To put this in perspective- a nice split system unit is 3-4k. That means they want $20-21k in labor. Let’s say they send out 3 people and it takes 10 hours, that’s $700 an hour per worker. I work in the HVAC field, so I’m qualified when I say that you’re a HVAC technician not a brain surgeon. $700 an hour is absolutely bonkers. Then they say: well we have a great warranty! If you are paying $20k in labor then you’re actually paying for the warranty, it’s just wrapped up in a bow presented as “free” and “a courtesy”. I had two people tell me RiteWays pricing was outrageous prior to me getting the quote, I should’ve believed them LOLPosted on Matt HazeltonTrustindex verifies that the original source of the review is Google. Thomas was a great worker and had great customer service skillsPosted on Valerie VinyardTrustindex verifies that the original source of the review is Google. Ahmad was prompt, friendly and meticulous. I liked the care he took with my systems.Posted on Sherri FournierTrustindex verifies that the original source of the review is Google. Big surprise to see water pouring out from my water heater when I woke up. I called Rite Way first thing and they sent me someone within a half hour. Within 3 hours I have a new water heater installed. This could have been an absolutely disaster but, thank god, Rite Way came to the rescue.
If on a mobile device, please hit the link above, then scroll down and click the blue map listing, where you can leave a review where it says “Rate And Review”.
Also, we can only have 1 Google review per customer, so if you’ve reviewed us before you’ll be asked to update your review. Alternatively you can write another review on one of the link below. We appreciate it!
Thanks you so much – and remember, if you’re not totally satisfied that we met your expectations, we may not be able to do anything about it because we may not know – please give us a call and let me know how we can earn a great review from you!
*Valid Until: 12/31/2023